Question about Brother HL-4040CN Laser Printer

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Ink dots on pages

We keep on finding ink dots on the pages when printing. I have cleaned all parts as well as I can. Does anybody have any idess

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  • Owen Godfrey Jan 22, 2013

    I am getting ink dots on all pages that I print. What do I need to clean on this printer ... P.S. - this is a colour laser printer, not an inkjet.



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You might need a new toner or ink. if it is a copier, check to see if there are specks on the glass where the paper is placed.

Posted on Jan 21, 2013


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Posted on Jan 02, 2017

the kowalski
  • 86 Answers

SOURCE: Black ink will not print (new out of box).

If cleaning doesn't work you should talk to your retailer or Brothers support. Don't think they can expect you to use up all ink cleaning cartridges when the machine is straight out of the box..

Posted on Jun 02, 2009

  • 1113 Answers

SOURCE: missing dot in all colors

Yes your print head is clogged,


Ive tried a few times to refurb these particular heads with very poor results, we change them under warranty but not worth while otherwise,(150aus$) 90% of print quality faults I see I can put down to inferior ink being used threw mechanisms. There is also a power purge in service mode that pumps 1/3 of each ink cartridge threw machine and dumps it but it fails to repair missing dots most times too.


 Ive also seen people with nothing but the best ink used get long life out of machine, In my eyes it is cut and dry with recycle products there is a cost in the savings,


Inks have many different thickness, stability's and flow charactistics more than just pigment or dye being the issues causing problems blocking microscopic little holes.


Yes there is a limit to cleaning cycles it is called the waste ink counter, it stops machines function eventully before overfilling of the waste ink pads occur, I usally see the print head dead before this occurs otherwise it is a  very cheap new waste box replacement and waste counter reset im not sure of life in pages they count it in dots produced

Posted on Oct 17, 2007

SOURCE: Brother DCP-130C refuses to print the magenta ink

If you don't print at least once a month, you will clog the machine. You unfortunately have to get it fixed by a professional or get a new printer. Sorry!

Posted on Jun 14, 2008

  • 1 Answer

SOURCE: My dcp-585cw printer is not printing black. I

I have this same problem :(

Posted on Jan 28, 2010


Power Purge Print Head by quickly pressing Menu, Start, Menu. Then the #7 and then #6, then press the Black Start button

Posted on Dec 06, 2010

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Fault finding

Magenta Print-head may be blocked.

Depending on the model of machine.
Either on the Menu on the printer find Ink Management or press the Ink Management button.
Print a Test Page
If no Magenta Dots showing then proceed to Cleaning and Clean the print-heads through the proceedures given on the machine.
Print another test page. If Magenta Dots are fine then cleaning done. if not then try cleaning again.
If still not fine then the machine will need to be cleaned professionally which will cost a reasonable amount. Most service fees are more that it is to replace the printer.

Mar 31, 2014 | Brother DCP Office Equipment & Supplies

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HP A636 will not print yellow; tricolor cartridge is new

  • Align the print cartridge.
The printer automatically aligns the print cartridge after a new one is installed. You can also align the print cartridge at other times to ensure optimal print quality. Indications that you need to align the print cartridge manually include borderless prints with white space
along an edge, colors not printing satisfactorily, or poor print quality.

To align the print cartridge from the printer
  1. Load a sheet of HP Advanced Photo Paper in the input tray.
  2. Touch the Setup icon to display the Setup menu. For more information, see "Setup Menu" on page 16.
  3. Touch Cartridge.
  4. Touch Align Cartridge and follow the prompts.

Clean the print cartridge automatically.
If the printed pages are missing lines or dots or contain ink streaks, the print cartridge might be low on ink or need to be cleaned.
CAUTION: Clean the print cartridge only when necessary.
Unnecessary cleaning wastes ink and shortens the life of the cartridge.

  • Clean the cartridge.
Follow these steps to clean the cartridge automatically:
To clean the print cartridge from the printer,
  1. Touch the Setup icon to display the Setup menu. For more information, see "Setup Menu" on page 16.
  2. Touch Cartridge.
  3. Touch Clean Cartridge and follow the prompts.
If the documents are still missing lines or dots after cleaning, replace the print cartridge.

Attaching User Manual (see page 59).

Feb 18, 2014 | HP Photosmart A636 Compact Photo Printer

1 Answer

Printer never used and paper comes thru without ink on it . thanks

Probably your printing heads or your ink has dried out. Try to clean the printingheads with a cleaning tissue and a cleaning fluid. If it doesn't work you need to replace the inktanks. The printinghead is a part of the inktank. It is the gold-colored part with the dots (the dots are actually the nozzles).

Jul 01, 2011 | Canon PIXMA MP210 InkJet Printer

1 Answer

Colour ink not printing

If the printer is printing blank pages, make sure you are using the correct printer driver and make sure the paper size is correctly selected in the driver. If the printer is printing black only, the "Ink" option in the printer driver may be set to "Black" instead of "Color" or a setting in the software may be set to print black only. Also, the print head nozzles may be clogged.

A head cleaning and nozzle check must be performed as a cycle. After printing a nozzle check, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. Perform up to 3 cycles if necessary. If the nozzle check is not printing completely, and if the head cleanings do not help the nozzle check pattern to print completely, turn the printer off overnight and try the cleaning cycles again.

Try a new ink cartridge. Also, make sure you are using a genuine ink cartridge and has the same number as your old catridge.

Jun 20, 2011 | Computers & Internet

1 Answer

My HP photosmart premium will not print black only, the page comes out blank. I cleaned the print head by soaking it in hot water, per an faq I found on the internet. when I put it back together, it...

Seems like the ink you are using is bad. It is thicker than what it is supposed be. If you are using HP ink, make sure it is not expired. If you are using a refilled ink or remanufactured ink cartridge, buy from someone else, not where you bought it last. You will need to clean printhead again. Also, to avoid this problem in future, the issue may be that there is too much ink gnk inside the printer. Where the printhead should sit on standby, the ink waste builds up. Clean that area with a butter knofe or plastic knofe. You may not have that issue of drying ink come back for a very long time.

Jun 08, 2017 | HP Photosmart Premium C309A All-In-One...

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Kodak Easyshare 5300 printer will not print black

Print a self test diagnostic page to check the status of the black ink and print heads.

To print the self-test diagnostic page

Control panel: Press (Configuration Page button), or press and hold the (Cancel button) for 3 seconds.

For models that support networks: Press (Configuration Page button).

If these are all showing OK then clean the printheads

To clean the printheads
If printed characters are incomplete, or dots or lines are missing from printouts, ink nozzles might be clogged and you might need to clean the printheads.

NOTE: Cleaning uses ink, so clean the printheads only when necessary.

The cleaning process takes up to 3.5 minutes. Some noise might be generated in the process.
Control panel: Press and hold (Power button), press (Cancel button) two times, press (Resume button) one time, and release (Power button).

If this fails then replace the black cartridge and run a clean cycle again and then a self test diagnostic then try printing again.

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1 Answer

Printer printing balnk pages

HI i am Vortash .. chances are that the head jets have become blocked , if the printer maintance system ( ink purge and clean etc ) does not cure the problem you may try what I do periodicaly to keep my printer clean ..
  1. Get an old cartrige and make a small hole in the top ( same as you would do if you bought a universal ink kit ) then instead ok ink fill it with either Ink flush , or alchahol .. then put it in the printer and print a few test pages ..this cleans and purges all old ink and makes the printer print clearer ... hope this helps regards Vortash

Jul 21, 2009 | HP LaserJet P2015 Printer

1 Answer

Horizontal colored lines through grayscale printed photos

Hi George,

It sound's like an ink-feed issue:

1) Dirty heads, even after cleaning
2) No-ink or poor quality ink
3) Damaged head: some are part of the cartridge, some are not
4) Air bubbles in ink

The test page is typically not as hi-res nor as saturated as a
photo print. The hi-res photo puts the greatest demand on the print head.

The color lines you see are actually lines of missing color,
where the head has failed to deposit ink, so one or two primary
colors are missing from the complete picture.

For example missing yellow will make a blue line.
Missing magenta will make a green line
Missing cyan will make a red line.... etc..

Clean the heads again and again, print again and again,
hoping to flush the system.

BUT, keep in mind that cleaning wastes huge amounts of
ink and tiny little cartridges of ink cost more than many new printers.


Apr 24, 2008 | Canon PIXMA iP90 Mobile Printer

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Full ink cartriges print a few lines and skip a few lines

well..did you run a test page?

or clean the print heads?

or recalibrate them?

recommend all these steps for you

and as my 2200th solution, you are entitled to a FREE tuneup for good. find out more about that service here

Mar 23, 2008 | Canon PIXMA iP90 Mobile Printer

3 Answers

Missing dot in all colors



close to the facts:


never(!!!!) clean a brother printhead by soaking it into a solution what so ever it contains!

The printhead is a piezo one and totally diffrent from hp or canon bubblejet which heats the ink to print while the brother (and epson) ones have a bi-metal insides which "fires" ink onto paper when needed. The outward cleaning solution will destroy the bimetal and the electric inside the built-in-one printhead.


Do use only dye ink for brother printers. In fact there is a filter inside the printhead in front of the nozzels. pigmented ink has particles (which give the color to the "water" where dye ink is already "colored water" without partikles!) which definitley cloggs the filter and therefor the nozzels! The filter cant be cleaned because its part of the printhead.


The machine has a counter built in which counts the cleaning cycles of the machine. There are small clying cycles which the machine does by start printing (some 0.5 ml will be waisted) and the manual cleaning cycle started by user which needs a 3ml amount of ink.

The machine has a built in waistinktank like all inkjet printers have. The engineers of brother have set the counter to an amount of taking up cleaning ink that will last for 2.5 - 3 years in normal use (and using original ink!). When the waistinktank has taken up the max of ink the machine will display error:cleaning and refuses to print anymore. The tank has to be replaced and the error (error 46/error:cleaning) has to be deleted within the eeprom.


Some solutions:


Run the cleaning cycle twice with original brother ink carts placed in the printer. 


If you are lucky the nozzels (or filter) will be trouble free again.


If you dont see any success the printhead (or partially the filter) is clogged and has to be replaced by a new one. 


Do use only (empty) original ink carts with a refill dye ink. Mix it up (:-)) with a trace of printhead cleaning solution by 1:10 for the C/Y/M colors only. You can refill an amount of 11 ml (1 ml cleaning solution + 10 ml ink) into the C/Y/M ones and an ink-only of 20 ml into the bk one.


In case the waistinktank is filled up and error sign appears search the forum here for error 46 and buy a new waistinktank as a spare part from a service dealer.

Oct 17, 2007 | Brother MFC 210C All-In-One InkJet Printer

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