Ink dots on pages

Magenta Print-head may be blocked.

Depending on the model of machine.
Either on the Menu on the printer find Ink Management or press the Ink Management button.
Print a Test Page
If no Magenta Dots showing then proceed to Cleaning and Clean the print-heads through the proceedures given on the machine.
Print another test page. If Magenta Dots are fine then cleaning done. if not then try cleaning again.
If still not fine then the machine will need to be cleaned professionally which will cost a reasonable amount. Most service fees are more that it is to replace the printer.

• Align the print cartridge.

The printer automatically aligns the print cartridge after a new one is installed. You can also align the print cartridge at other times to ensure optimal print quality. Indications that you need to align the print cartridge manually include borderless prints with white space
along an edge, colors not printing satisfactorily, or poor print quality.

To align the print cartridge from the printer

1. Load a sheet of HP Advanced Photo Paper in the input tray.
2. Touch the Setup icon to display the Setup menu. For more information, see "Setup Menu" on page 16.
3. Touch Cartridge.
4. Touch Align Cartridge and follow the prompts.

Clean the print cartridge automatically.
If the printed pages are missing lines or dots or contain ink streaks, the print cartridge might be low on ink or need to be cleaned.
CAUTION: Clean the print cartridge only when necessary.
Unnecessary cleaning wastes ink and shortens the life of the cartridge.

• Clean the cartridge.

Follow these steps to clean the cartridge automatically:
To clean the print cartridge from the printer,

1. Touch the Setup icon to display the Setup menu. For more information, see "Setup Menu" on page 16.
2. Touch Cartridge.
3. Touch Clean Cartridge and follow the prompts.

If the documents are still missing lines or dots after cleaning, replace the print cartridge.

Attaching User Manual (see page 59).
http://h10032.www1.hp.com/ctg/Manual/c01518966.pdf

Probably your printing heads or your ink has dried out. Try to clean the printingheads with a cleaning tissue and a cleaning fluid. If it doesn't work you need to replace the inktanks. The printinghead is a part of the inktank. It is the gold-colored part with the dots (the dots are actually the nozzles).

If the printer is printing blank pages, make sure you are using the correct printer driver and make sure the paper size is correctly selected in the driver. If the printer is printing black only, the "Ink" option in the printer driver may be set to "Black" instead of "Color" or a setting in the software may be set to print black only. Also, the print head nozzles may be clogged.

A head cleaning and nozzle check must be performed as a cycle. After printing a nozzle check, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. Perform up to 3 cycles if necessary. If the nozzle check is not printing completely, and if the head cleanings do not help the nozzle check pattern to print completely, turn the printer off overnight and try the cleaning cycles again.

Try a new ink cartridge. Also, make sure you are using a genuine ink cartridge and has the same number as your old catridge.

Seems like the ink you are using is bad. It is thicker than what it is supposed be. If you are using HP ink, make sure it is not expired. If you are using a refilled ink or remanufactured ink cartridge, buy from someone else, not where you bought it last. You will need to clean printhead again. Also, to avoid this problem in future, the issue may be that there is too much ink gnk inside the printer. Where the printhead should sit on standby, the ink waste builds up. Clean that area with a butter knofe or plastic knofe. You may not have that issue of drying ink come back for a very long time.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/alex_22751bbefa74c3d0

Print a self test diagnostic page to check the status of the black ink and print heads.

To print the self-test diagnostic page

• Control panel: Press (Configuration Page button), or press and hold the (Cancel button) for 3 seconds.

For models that support networks: Press (Configuration Page button).

If these are all showing OK then clean the printheads

To clean the printheads
If printed characters are incomplete, or dots or lines are missing from printouts, ink nozzles might be clogged and you might need to clean the printheads.

NOTE: Cleaning uses ink, so clean the printheads only when necessary.

The cleaning process takes up to 3.5 minutes. Some noise might be generated in the process.
• Control panel: Press and hold (Power button), press (Cancel button) two times, press (Resume button) one time, and release (Power button).

If this fails then replace the black cartridge and run a clean cycle again and then a self test diagnostic then try printing again.

HI i am Vortash .. chances are that the head jets have become blocked , if the printer maintance system ( ink purge and clean etc ) does not cure the problem you may try what I do periodicaly to keep my printer clean ..

1. Get an old cartrige and make a small hole in the top ( same as you would do if you bought a universal ink kit ) then instead ok ink fill it with either Ink flush , or alchahol .. then put it in the printer and print a few test pages ..this cleans and purges all old ink and makes the printer print clearer ... hope this helps regards Vortash

Hi George,

It sound's like an ink-feed issue:

1) Dirty heads, even after cleaning
2) No-ink or poor quality ink
3) Damaged head: some are part of the cartridge, some are not
4) Air bubbles in ink

The test page is typically not as hi-res nor as saturated as a
photo print. The hi-res photo puts the greatest demand on the print head.

The color lines you see are actually lines of missing color,
where the head has failed to deposit ink, so one or two primary
colors are missing from the complete picture.

For example missing yellow will make a blue line.
Missing magenta will make a green line
Missing cyan will make a red line.... etc..

Clean the heads again and again, print again and again,
hoping to flush the system.

BUT, keep in mind that cleaning wastes huge amounts of
ink and tiny little cartridges of ink cost more than many new printers.

Martin

well..did you run a test page?

or clean the print heads?

or recalibrate them?

recommend all these steps for you

and as my 2200th solution, you are entitled to a FREE tuneup for good. find out more about that service here

jay,

 

close to the facts:

 

never(!!!!) clean a brother printhead by soaking it into a solution what so ever it contains!

The printhead is a piezo one and totally diffrent from hp or canon bubblejet which heats the ink to print while the brother (and epson) ones have a bi-metal insides which "fires" ink onto paper when needed. The outward cleaning solution will destroy the bimetal and the electric inside the built-in-one printhead.

 

Do use only dye ink for brother printers. In fact there is a filter inside the printhead in front of the nozzels. pigmented ink has particles (which give the color to the "water" where dye ink is already "colored water" without partikles!) which definitley cloggs the filter and therefor the nozzels! The filter cant be cleaned because its part of the printhead.

 

The machine has a counter built in which counts the cleaning cycles of the machine. There are small clying cycles which the machine does by start printing (some 0.5 ml will be waisted) and the manual cleaning cycle started by user which needs a 3ml amount of ink.

The machine has a built in waistinktank like all inkjet printers have. The engineers of brother have set the counter to an amount of taking up cleaning ink that will last for 2.5 - 3 years in normal use (and using original ink!). When the waistinktank has taken up the max of ink the machine will display error:cleaning and refuses to print anymore. The tank has to be replaced and the error (error 46/error:cleaning) has to be deleted within the eeprom.

 

Some solutions:

 

Run the cleaning cycle twice with original brother ink carts placed in the printer. 

 

If you are lucky the nozzels (or filter) will be trouble free again.

 

If you dont see any success the printhead (or partially the filter) is clogged and has to be replaced by a new one. 

 

Do use only (empty) original ink carts with a refill dye ink. Mix it up (:-)) with a trace of printhead cleaning solution by 1:10 for the C/Y/M colors only. You can refill an amount of 11 ml (1 ml cleaning solution + 10 ml ink) into the C/Y/M ones and an ink-only of 20 ml into the bk one.

 

In case the waistinktank is filled up and error sign appears search the forum here for error 46 and buy a new waistinktank as a spare part from a service dealer.