Question about Canon PIXMA Office Equipment & Supplies
Hi, I just purchased this printer on Amazon and having trouble with it from the start. I am trying to scan a document into the computer and when I feed it through ADF and initiate the scan from the computer, it pulls the document in and says "Scanning document" on LCD but then gets stuck for quite a while. After waiting for about half an hour, it spits the paper with no results. I tried to go to windows scan and fax but it says no scanner was detected. Please let me know what can be done to solve this issue.
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Posted on Jan 02, 2017
open up the ADF and see if there's something in the way on the side that's not pulling through
Try this link for more Printer Resources
Posted on Aug 19, 2008
I had been moving some furniture and I think I inadvertently knocked a usb cable loose. I also had it going to a hub that was possibly not working. when I made sure everything was hooked up correctly and directly, it was working fine again. I hope this helps someone.
Posted on Jun 25, 2009
I guess that the printer is missing scan driver, please reinstall the printer software.
Posted on Feb 23, 2010
Testimonial: "I did what you suggested. Our printer is now scanning. Thankyou so much."
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