Fixed the problem myself. Updated the firmware which caused it to do a hard reset. Updated Windows Meda Player to V.11. Made sure the USB setting was MSC and reloaded the music.Fixed the problem myself. Updated the firmware which caused it to do a hard reset. Updated Windows Meda Player to V.11. Made sure the USB setting was MSC and reloaded the music.
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I've had this happen a couple of times in the last 6 months. You can get it to play again by chosing the format option from the settings menu. Of course, then you've lost everything you had loaded on to it. Download your music/audio books again and they will play.
Not sure what fixed it. I formatted the player - which, of course, deleted all that was on it. I refreshed the player. and just fiddled around with it. Now the music plays and I also downloaded a couple of books onto it. Also read someof the other questions and solutions you had on your web site. Thanks for your help.
I bought a sandisk and it came with best buy stuff loaded. Well best buy stuff expired and i have a lot of memory tied uop with it. I want to totaly reformat and remove all related stuff to best buy so I can start from scratch
It sounds like there is a problem with the firmware...call sandisk and have them do a firmware upgrade on the device...once you do that it should fix the problems you are having right [email protected]
It might be that the memory chip is fryed and it thinks that you are hitting the pause button, or eather it is that something is caught in the pause button. Take it a part or find something that will fit in between the pause button and clean it.
Fixed the problem myself. Updated the firmware which caused it to do a hard reset. Updated Windows Meda Player to V.11. Made sure the USB setting was MSC and reloaded the music.
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