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Lexmark X5470 All-In-One InkJet Printer

Scanner won't work (by 3 users)

posted by harley91 on Jul 19, 2007


I hooked the printer up tp a new computer that has windows vista and I can't get my scanner to work, also I while have the printer off and at times it acts like it wants to come on

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2 Other Users Have The Same Problem

Comment by Guest, posted on May 19, 2008

I HAVE WINDOWS XP THE SCANNER WANT WORK

Comment by Guest, posted on Apr 29, 2008

I HAVE ALREADY DOWNLOAD MY LEXMARK X 2200 PRINTER DRIVER.MY PRINTER CAN WORK BUT MY SCANNER DOES'NT WORK WHEN I WANT TO SCAN BLACK AND WHITE DOCUMENT USING MICROSOFT WORD.

Best Solution
posted on Jul 19, 2007
Thanks for Trying (70)

AKAShadow


Rank:Wiz Wiz
Rating: 76%, 36 votes
First off a ton of printers are not working with vista yer. Many manufactures are refusing to rebuild drivers for outdated printers since they will be losing money. If this is a newer printer more then likely its compatible but the drivers included with the printer where shipped before vista came out.

So... You will have to go to the printers manufacture website , more then likely their support section and look for the drivers and/or software for that model of printer.

Since you didn't provide the printer name and model number there isn't much else advice I can give at this point.

Comment by AKAShadow, posted on Jul 19, 2007

Note for above solution: Make sure you uninstall everything for that printer/scanner before reinstalling the new software.

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Solution #2
posted on Sep 12, 2007
Not Rated (0)

Diamond E


Rank:Wiz Wiz
Rating: 81%, 54 votes
Harley
the X5470 is compatable with vista however you may need to go to the lexmark website and download the drivers for your Vista OS.
Now as for the "Ghost in the Machine" as its called this is simply the printer checking the ink levels in the machine.
You may have a low cart, if not then AFTER you get your vista drivers updated a simple off and on power button push will remedy this.
This also happens after your home has had an abrupt power shutoff, either by mother nature or man made.
Once again a simple power button push will remedy this.

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