Question about HP Officejet Pro L7780 All-In-One InkJet Printer

2 Answers

Hp 7500a "The following ink cartridges appear to be missing or damaged"

I'm having a problem with my printer continually coming up with this error. There seems to be no rhyme or reason to it, it's just whenever it feels like it. When it prints everything is fine then it comes up with this error out of the blue.

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  • Alen Jan 22, 2013

    I tried that a dozen times and still get the error.

  • DENNIS MITCHELL Jan 22, 2013

    u may have to replace the carriage assy to correct this

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2 Answers

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I figured out the problem with my printer. If none of your ink cartridges are detected (missing) then follow the install steps below.

1. Turn on printer
2. After printer declares cartridges missing open the printer and remove the cartridges (advise putting a piece of paper under the cartridges to catch any ink that spills).
3. Turn off the printer (keep the top of the printer open)
4. Turn on the printer (still with the top of the printer open)
5. After the printer declares the cartridges missing again install the cartridges (while the printer is powered on). Close the top of the printer.
6. The printer should begin to cycle the ink into the printer and back out to the ink reservoirs.
7. After the ink cycle the printer should display genuine ink cartridges are installed
8. Make sure paper is in the tray so the printer can perform an alignment.
9. Everything should be ok after that.

Chad

Posted on Oct 09, 2014

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  • Master
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Clean the gold contacts where the ink cartridges seat with alchol and microfiber towel replace ink cartridges.

Posted on Jan 21, 2013

  • Alen Jan 22, 2013

    I tried that a dozen times and it still doesn't work.

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Posted on Jan 02, 2017

  • 73 Answers

SOURCE: Receiving the message

The message you are getting may be due to the following reasons :

1) Cause : One or more ink cartridges missing.
Solution : Remove and reinsert the ink cartriges and verify that they are fully inserted and locked in place.

2) Cause : One or more of the ink cartriges are not installed or are installed incorrectly.
Solution : Remove and reinsert the ink cartriges and verify that they are fully inserted and locked in place. If the problem persists, clean the copper-colored contacts of the ink cartriges.

Posted on Nov 24, 2009

SOURCE: HP psc 1350 HP 57 print cartridge

Same problem with me.
So:
I openede the whole box ( 4 screws ) in the corners. Then I presed the tiny belt on the left side to its socket, cleaned the contacts of the cartridges (56,57) with water and made them dry.

Then I reched the position of the small door which is ment to be opened once you wnat to replace the cartridge.

After this the printer works again.

Posted on Jun 25, 2008

  • 30 Answers

SOURCE: Ink Cartridges

If is an original brand? Some generic cartridges or refill ones gave that problem.

Posted on Aug 19, 2008

professor_sc
  • 180 Answers

SOURCE: ink cartridge problem! The following ink cartridges appear to be missing or damaged.

Solution :
1. clean the ink cartridge contacts both in the printer and the cartridge with a lint free cloth or a cotton swab. and try inserting the ink cartridges again. if it wont work proceed to step 2.
2. unplug the power cord at the back of the printer
3. press and hold # and 3 keys at the same time and plug the power cord back in. Do not release the two keys. wait until the printer would say "partial nvram reset" or anything that says "reset". if this still would not resolve the problem
4. do the same process as 2 & 3 but instead of # and 3 try # and 6. instead of saying "partial nvram reset" it should say "semi-full nvram reset". and if it would not work better go to an onsite technician. but if your printer if brand new return it to the retailer and exchange it. but before you do that try calling HP technician they would instruct you to the things i have given you. Just tell them what you have had done and asked them to replace the ink cartridges. This are the informations the agent would ask you about the ink cartridge
part number and also the expiration date.
try to ask for a replacement first if it would not resolve it. then go to a technician. I could not assure you that a technician could fix it because i have troubleshoot this kind of problems and there are alot of printer parts that needs to be fixed. Usually i suggest my clients to buy a new printer instead

Posted on Mar 07, 2009

  • 1 Answer

SOURCE: HP L7680 the following ink cartidge(s) is missing or damaged

I have the same problem, but only with an original HP OEM cartridge that replaces the generic (which worked fine but is empty- if I put it in the error goes away- but can
t print because it is empty)

Posted on Dec 26, 2009

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hi there,

Ink cartridge Problem
Cause : The indicated ink cartridge(s) are missing or are damaged.

Solution : Replace the indicated ink cartridge(s) immediately so that you can resume printing. If there are no ink cartridges missing from the HP All-in-one, the ink cartridge contacts might need to be cleaned.

IF there is no ink cartridge missing from the HP All-in-One, and you still receive this message after cleaning the ink cartridge contacts, you might have a damaged ink cartridge. Replace the ink cartridge.

Hope this helps. Please rate my response.
Thanks.
Have a good day.

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