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My Samsung bluray player works with the blue ray disc avatar but says will not load tangled? We tried updating software and firmware but it still won't play any suggestions?

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Exchange tangle disc for anew one it could be a faulty disc

Posted on Jan 22, 2013

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  • 74 Answers

Try to check if the region of the disc is supported by the samsung machine.

Posted on Dec 28, 2014

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Posted on Jan 02, 2017

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SOURCE: Sony BDP-S300 won't play any Blu Ray discs

Sounds like a defective Drive

Posted on Feb 06, 2009

  • 1 Answer

SOURCE: firmware update for Element Blu-ray player

Sorry to bring up an old thread but I couldn't solve the problem with these solutions. I tried a DVD, I tried 3 CD's burned from 2 different computers, I waited for 5 minutes, I waited for 5 hours. Nothing worked. So I used my work computer that is running XP and it worked perfectly. So if you are burning the disk from a vista computer I don't think it will work.

Posted on Apr 22, 2010

  • 3 Answers

SOURCE: My Sharp Aquos Blu Ray player cannot play my blue ray disc.

goto sharpusa.com and put in your model number. download the update to flashdrive and the update your blu ray..and it will then play

Posted on Apr 24, 2010

  • 1 Answer

SOURCE: bd hp210 will not play disc (sharp)

I have the same problem but I did download the updates for both my Sony and Sharp Blu Rays and Avatar played wonderfully but unfortunately a few days later both players stop playing all Blu Rays. Has anyone had the same problem?

Posted on Jun 16, 2010

  • 1 Answer

SOURCE: Blue ray won't play Avatar?

There is a firmware update for the BD-HP22. I had the same problem with Avatar but after I installed the firmware update, it loaded and ran smooth. Use the USB flash drive that came with the player or any other usb flash drive to load the firmware update. Check the link below for instructions and update file from Sharp's website.

http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx

Posted on Jun 18, 2010

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1 Answer

Samsung bd 6900 stopped playing blue ray or 3d movies


check if the firmware is updated,if those bluray disc are previously working on that machine if thats the case then the unit needs to be repair, the lens of the bluray might be faulty

May 05, 2014 | Samsung BD-C6900 Blu-ray 3D Player

1 Answer

Samsung blue ray player not working after being unplugged while updating


Go to Samsung's website here:

http://www.samsung.com/us/support/downloads/BD-C6500/XAA

and click on FIRMWARE.
Download that file and unzip it to your desktop.
Copy the unzipped file to a flash drive and remove flash drive.
Make sure your Bluray is plugged in and turned on, with NO DISC in it.
Plug in the flash drive into the Bluray player jack.
A popup will come up onscreen saying NEW SOFTWARE IS AVAILABLE.
Click on YES (or OK) and it will replace the firmware.

THERE IS A PRETTY GOOD CHANCE THE UNIT IS DEAD.
BUT THIS PROCEDURE MIGHT REVIVE IT FOR YOU!!

Apr 21, 2011 | Samsung BDC6500 BluRay Player

1 Answer

A new "Tangled" movie disc not play in Blu-Ray


As newer bluray movies come out they are constantly tweeking the format. More then likely you need to update your bluray players firmware or software. There should be an option under the menu for the bluray player to update the unit of course this will require that you have it hooked into the internet via ethernet cable or wifi network.

Apr 11, 2011 | Vizio VBR231 Blu-Ray Player

1 Answer

Samsung BD-C5500C with latest firmware will not play audio track out on fiber optic to yamaha receiver when playing Avatar BR. Works on Avatar's main menu screen but stops once the movie is started. Same...


Hello,

I don't think this is a software update issue. Just as you said that the player has the latest firmware installed on it. Software update and latest firmware are the same thing.

I think this is a incompatibility issue. The disc is not 100% compatible with the player and that is why there is no audio via sound.

But one more thing you can try is to enter the player's menu, under settings, check audio settings. You can change the sound settings to mono, save settings and try again.

Good luck.

Feb 06, 2011 | Samsung BDC5500 Player

1 Answer

Every time I play Avatar in my samsung blu ray player bd-p1000 the screen on the dvd player says interactive but then it starts playing the opening credits and it wont go into menu mode, I can't do...


We have finally managed to get avatar to play!!!!! We had the same problem. Frustrating I know - but after returning the DVD back to the shop three times, trying updating previously, then waiting for another update from Samsung from Sept (they have not provided a further update) - we are feeling jubilant!

We copied the firmware to a CD disc once again. It did not initally look as if it was loading but if you wait you are asked if you if you want to upgrade eventually. Once you affirm - it takes a good five to ten minutes to process the firmware/ upgrade. It tells you when it has completed. We discovered by chance that you need to then switch off the player and switch back on again for the update to become functional.

Initally we still could not get AVATAR to load as far as the menu screen. We tried newer Blue Ray DVDs purchased December that previously would not play - and now do! To get AVATAR to play we switched off & on the blue ray player with the disc still loaded a couple of times and each time we got a little further towards the functioning menu screen.

A lot of messing around, so be sure you have the time available to persevere!

Dec 09, 2010 | Samsung BD-P1000

1 Answer

Downloaded latest firmware update but will not play breaking bad season 1. Loads upto menu screen and then freezes.


latest 2,3 on my bluray,,bdp 1400, samsung,, still showing menus at chapters on several discs,,inc avatar..this will stop me buying new discs, till they sort out upgrades,,may be a 6 months wait,, but worthit to avoid this ****,hassle and hair loss.

May 20, 2010 | Samsung BD-P1400 Blu-Ray Player

1 Answer

Avatar menu keeps poping up while the movie is playing


Make sure that the blu ray player is indicating that the latest firmware is installed on it. Press the setup button go to settings and down to version. Then record the version number. If it is the most current firmware version number after all call 800-237-4277 pressing 1 for all of the prompts. Inform the representative that with the firmware version number installed on your bluray player you are having this problem with Avatar. This helps because Sharp is
gathering information on any occurrences after an update and they are working on another update to resolve any occurrences

May 10, 2010 | Sharp AQUOS Blu-ray Disc Player

1 Answer

Blue ray player wont play a new disk says it needs


Software updates have to be done on bluray players whenever the technology in bluray discs themselve is changed. If you call the number for 20th century fox on the back of the bluray a representative there will explain to you what has changed technologically in this bluray that has caused there to be software updates for all of the bluray players. I believe LG can send you a disc so that you can update your player. Give them a call. The bluray players are all manufactured and shipped to the stores. In the meantime if an update is needed and its sitting on the shelf at the store until you buy it, even if you've just bought it an hour ago it will still need to be updated. The stores do not unbox the blu ray players and update them for you. However the Geek squad will update bluray players for customers for a fee.

May 06, 2010 | LG BH100 Blu-Ray Disc Player

3 Answers

Bd hp210 will not play disc (sharp)


I have the same problem but I did download the updates for both my Sony and Sharp Blu Rays and Avatar played wonderfully but unfortunately a few days later both players stop playing all Blu Rays. Has anyone had the same problem?

Apr 26, 2010 | Sharp BD-HP21U Blu-Ray Player

6 Answers

I can't get my blue ray player to play Avatar Blue Ray dvd. I loaded the disc and the player shows 0.00.00.00 but won't advance. I pressed play and play showed on the player then menu appeared. Menu still...


Like Kelt67 said a firmware is needed....Avatar holds a lot of memory on the blu ray disc as that's one reason there are no trailers just strictly the movie and that's it on the blu ray....Avatar works perfectly fine in my PS3 but then my fiance tried watching on a regular Sony blu ray player and it just sits and loads forever....needs a firmware upgrade need to pop the firmware disc in and download by contacting your blu ray manufacture if no ethernet port on your blu ray player.

Apr 22, 2010 | Sony BDP-S300 Blu-Ray Disc Player

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