Question about Locks & Locksmithing
The thumb pad on the outside of the door is hard to depress and will not open the door. If I jiggle the inside handle then is will work. But once I have used the inside handle the outside thumb pad will not work.
Posted by Anonymous on
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Posted on Jan 02, 2017
Sounds like the tumbling mechanism for the handle may be off......check to make sure that the screws are tight that lock the front and back of the deadbolt together. Make sure that the door is fully closed and check to see where the deadbolt is hitting the striker. It mat be as simple as the door and frame have expanded a bit and the door is not fully seated when you close the door from the inside. See if these help if not please contact me as I wish to find a solution to your problem.
Posted on Aug 21, 2009
if not a key hole stick small screwdriver or any small flat devise into handle and turn will unlock passive door handle
Posted on Oct 19, 2009
Very common for the keypad to stop working.
check that the keypad is not defective. You can disconnect the batteries and then unplug the keypad. Now put the batteries in without the keypad connected. If the beeping stopped, your keypad may need replacing.
You can get a replacement at the store where you bought it for free or call the Weiser support line and they will mail you one for free.
Posted on Dec 26, 2010
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