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Printer all in one Lexmark X6170 : New ink cartridges, Printer not printing black ink, only when running Clean nozzle test will ink come out, faded at the end of test.

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Try this solution even this fails then cartridge ink is dried in the black cart you need to exchange the cart ..


# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer.

Posted on Jan 27, 2009

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Not printing magenta


Print quality issues could be due to dirty or clogged print cartridge nozzles. Please follow the steps below to improve the print quality:
On the printer operator panel:
  1. Press Copy.
  2. Press Options until Maintenance appears on the display.
  3. Press the right arrow until Clean Cartridges appears on the display.
  4. Press Select. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.
  5. Print your document again to verify that your print quality has improved.
Using the Lexmark Solution Center:
  1. Click Start > Programs > Lexmark X6100 Series > Lexmark X6100 Series All-In-One Center.
  2. From the Maintenance tab, click Clean to fix horizontal streaks.
  3. Click Print. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.
  4. Print your document again to verify that your print quality has improved.
If the problem continues, try to insert a different known working cartridge or better yet replace it with a new genuine Lexmark cartridge.
Should the problem continue, please contact Lexmark Technical Support Center for additional assistance.

Oct 11, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Lexmark x6170 not printing magenta


Print quality issues could be due to dirty or clogged print cartridge nozzles. Please follow the steps below to improve the print quality:
On the printer operator panel:
  1. Press Copy.
  2. Press Options until Maintenance appears on the display.
  3. Press the right arrow until Clean Cartridges appears on the display.
  4. Press Select. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.
  5. Print your document again to verify that your print quality has improved.
Using the Lexmark Solution Center:
  1. Click Start > Programs > Lexmark X6100 Series > Lexmark X6100 Series All-In-One Center.
  2. From the Maintenance tab, click Clean to fix horizontal streaks.
  3. Click Print. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.
  4. Print your document again to verify that your print quality has improved.
If the problem continues, try to insert a different known working cartrdidge or better yet replace it with a new genuine Lexmark cartridge.
Should the problem continue, please contact Lexmark Technical Support Center for additional assistance.

Oct 11, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

My Lexmark X6170 is smearing all images that are about a third of the way down the paper. Everything else is printing fine.


Try to clean the cartridge nozzles using the printer control panel.
  1. Load paper.
  2. Press Copy.
  3. Press Options until Maintenance appears on the display.
  4. Press the right arrow until Clean Cartridges appears on the display.
  5. Press Select. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.
  6. Print your document again to verify that your print quality has improved.
Also, check your ink levels. Make sure your ink levels are substantial for printing.

May 18, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

I just got a new black ink for my Lexmark X6150 printer and when I did the alignment test, it turns out a like dark grey instead of black. The printer also said to remove tape from ink but all the tape has...


You should try cleaning your cartridge nozzles. If you're using Windows, go to Start -> Programs -> Lexmark X6100 Series -> Lexmark Solution Center -> Maintenance tab -> Clean to fix horizontal streaks. The printer will then print a test page.
You can also manually clean the cartridge nozzles. Follow the steps in this article : How to Clean the Print Cartridge Nozzles and Contacts Manually.
Thanks.

Feb 10, 2011 | Lexmark X6150 All-In-One InkJet Printer

1 Answer

I am unable to find color ink for my lexmark x6170. Additionally, are all the inks the same (quality)?


Lexmark X6170 uses these two ink cartridges: -
Black Print Cartridge (18L0032E)
Colour Print Cartridge (18LX042E)
It is highly recommended that you use the original cartridges as the cartridges and ink vary from printer to printer.
However, if you are unable to find the cartridges, you may look for refilling option.

CreativeTECH

Jan 15, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Cleaning nozzles without using a computer


Good day. Yes, it is possible to clean the nozzles of the cartridges using the buttons on the printer. Just follow these steps:
1. Load paper in the printer feeder.
2. Press Copy.
3. Press Options until Maintenance appears on the display.
4. Press the right arrow until Clean Cartridges appears on the display.
5. Press Select. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.
To print a test page using the buttons, follow steps 1-3. Then, press the right arrow until Print a Test Page appears on the display. Press select.
Hope this helps.

Mar 16, 2010 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Color cartridge stopped working.


Try cleaning the contacts on both the ink cartridge and the carriage with a cotton swab dipped in alcohol. If that does not work, the nozzles on the color ink cartridge may be clogged with dry ink.

There is a nozzle cleaning utility in the Lexmark Solutions Center. Use that to clean the nozzles of your ink cartridges. The Lexmark Solutions Center is installed on your computer. You can find it in the Windows Start Menu under "All Programs" in a folder marked "Lexmark".

If your printer has been sitting without use for more than a few weeks, the nozzles may be too clogged with dry ink to clean by conventional means.

It nothing works, replace the color ink cartridge.

Apr 09, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

I bought two new cartridges for my printer but the printer prints funny. there is no color and the black appears faded. my printer is about 2 years old. have any ideals?


Sounds like the jets may be clogged. You may have to run multiple times till they are good. Print a test after each clean and see if that helps.  You can use the operator panel or the Lexmark X5100 Series Solution Center to clean the nozzles. Using the operator panel 1 Load paper in the All-In-One. For help, see page 16. 2 Press Options until Cartridges appears on the display. 3 Press the right arrow until Clean appears on the display. 4 Press Select. A nozzle page prints forcing ink through the nozzles to clean the clogged nozzles. 5 Print your document again to verify your print quality has improved. 6 To further improve print quality, try wiping the print cartridge nozzles and contacts (see page 44), and then print your document again. 7 If print quality has not improved, try cleaning the print cartridge nozzles up to two more times. you can get the owners manual on line at this address:  http://www.lexmark.com/publications/pdfs/x5150/eng/ug.pdf

please rate this and good luck.

Jan 30, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Printing blank pages


Blank Pages Printed

Remove the protective tape from the cartridges:
With the printer power on, open the front cover of the printer. The cartridge carrier should move to the middle.
Remove the cartridge(s) from the printer.
Look on the underside of the cartridge(s). If there is yellow tape and/or transparent blue tape there, remove it.
Clean the cartridge nozzles:

Go to the Lexmark Control Program or Solution Center and run the Clean print nozzle test.
If a black cartridge is installed, you should see black lines only.
If the color cartridge is installed, you should see yellow, magenta (a reddish purple), and cyan (a dark sky blue) lines.
If a photo cartridge is installed, you may see different colors.
Examine the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right, with no gaps.
If there are gaps in the lines, you could run the Clean Print Nozzle page a few more times to try and clear it up or try the "wicking" procedure below to conserve ink.
If the page is faded from left to right and the wicking procedure doesn't clear it up, your cartridge is probably out of ink.

Clean ("wick") the cartridges:
Remove your cartridges following the instructions in your User's Guide.
Take a warm, damp paper towel and fold it so that it has about 4- to 6-ply thickness.
Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are touching the towel, and hold the cartridge in this position for about 15 seconds. The nozzles are where the ink comes out of the cartridge.
Now drag the cartridge lightly across the paper towel in one direction only (left to right) until the bottom of the cartridge looks clean.
Turn the cartridge over so that you can see the bar code sticker on the back. Note: Only perform steps 6 and 7 if the contacts look dirty or corroded.
Using a clean pencil eraser, clean the contact points on the copper strip (only the little squares just below the bar code). Caution! Do not use the eraser on the nozzles that were cleaned, as this will damage the cartridge.
Using a clean part of your dry paper towel, wipe the eraser dust off the contacts; ensure that they are dry, and snap the cartridge back into the printer.
Make sure to install the cartridges following the instructions in your User's Guide, selecting Old Cartridge. Failure to do so could reset your ink levels as explained above.
Repeat the nozzle cleaning procedure one more time. At this point the diagonal lines should be solid.
If they are not and you think the cartridges should have ink in them, contact our technicians by e-mail and let them know the results of this test.

Reset the ink levels:
Lexmark printer cartridges do not have ink sensors. The levels of ink are produced by a mathematical calculation of ink drops and page counts. The printer stores this information and then writes it to the win.ini file on your computer.

Ink levels can be reset by telling the printer you have installed a new ink cartridge or by reinstalling the printer drivers and selecting Cartridges Installed. Once ink levels have been reset, there is no way to change them except by printing.

Accordingly, even if your computer says that your ink is full for a particular cartridge, it may be incorrect and the cartridge may need to be replaced. You may want to try a new cartridge to see if that clears up any print quality problems.

Mar 13, 2008 | Lexmark JetPrinter X1185 All-In-One InkJet

2 Answers

It prints ok, but paper is blank (no ink at all)


1. Remove the protective tape from the cartridges:
1. With the printer power on, open the front cover of the printer. The cartridge carrier should move to the middle.
2. Remove the cartridge(s) from the printer.
3. Look on the underside of the cartridge(s). If there is yellow tape and/or transparent blue tape there, remove it.
2. Clean the cartridge nozzles:
1. Go to the Lexmark Control Program or Solution Center and run the Clean print nozzle test.
If a black cartridge is installed, you should see black lines only.
If the color cartridge is installed, you should see yellow, magenta (a reddish purple), and cyan (a dark sky blue) lines.
If a photo cartridge is installed, you may see different colors.
2. Examine the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right, with no gaps.
If there are gaps in the lines, you could run the Clean Print Nozzle page a few more times to try and clear it up or try the "wicking" procedure below to conserve ink.
If the page is faded from left to right and the wicking procedure doesn't clear it up, your cartridge is probably out of ink.
3. Clean ("wick") the cartridges:
1. Remove your cartridges following the instructions in your User's Guide.
2. Take a warm, damp paper towel and fold it so that it has about 4- to 6-ply thickness.
3. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are touching the towel, and hold the cartridge in this position for about 15 seconds. The nozzles are where the ink comes out of the cartridge.
4. Now drag the cartridge lightly across the paper towel in one direction only (left to right) until the bottom of the cartridge looks clean.
5. Turn the cartridge over so that you can see the bar code sticker on the back. Note: Only perform steps 6 and 7 if the contacts look dirty or corroded.
6. Using a clean pencil eraser, clean the contact points on the copper strip (only the little squares just below the bar code). Caution! Do not use the eraser on the nozzles that were cleaned, as this will damage the cartridge.
7. Using a clean part of your dry paper towel, wipe the eraser dust off the contacts; ensure that they are dry, and snap the cartridge back into the printer.
8. Make sure to install the cartridges following the instructions in your User's Guide, selecting Old Cartridge. Failure to do so could reset your ink levels as explained above.
9. Repeat the nozzle cleaning procedure one more time. At this point the diagonal lines should be solid.
10. If they are not and you think the cartridges should have ink in them, contact our technicians by e-mail and let them know the results of this test.
4. Reset the ink levels:
Lexmark printer cartridges do not have ink sensors. The levels of ink are produced by a mathematical calculation of ink drops and page counts. The printer stores this information and then writes it to the win.ini file on your computer.

Ink levels can be reset by telling the printer you have installed a new ink cartridge or by reinstalling the printer drivers and selecting Cartridges Installed. Once ink levels have been reset, there is no way to change them except by printing.

Accordingly, even if your computer says that your ink is full for a particular cartridge, it may be incorrect and the cartridge may need to be replaced. You may want to try a new cartridge to see if that clears up any print quality problems.

Oct 24, 2007 | Lexmark X83 All-In-One InkJet Printer

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