Question about Microsoft Xbox 360 Console

1 Answer

My 360 console says play dvd when i put in games

Every time i try to play a video game on my 360 console it goes to the dashboard and says play dvd. i turn it off and try it again numerous times but it does the same thing every time. i clean the disk and there is no damage to it either. i even try different games as well, but i get the same result. can you help me?

Posted by on

  • james morgan
    james morgan May 11, 2010

    is your machine older than 12 months? if it is then i think this would be a laser problem and you may be able to get away with re-aligning the laser itself but if not you may need to replace the laser. strip the console down and take the laser unit out of the drive, look underneath and there should be a part code or identification. replacements can be bought directly from ebay and you could probably fix this for around £15. Im also guessing its a samsung drive but could you confirm this?



    thanks

  • VIDEOGAME REPAIR SERVICE

    Is this the original drive in the system and did it ever play games since you have it?

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 378 Answers

Dvd drive needs to be serviced or repalced. We can replace it for you if interested. We are a repair center listed on this site. email us for estimate
xbox360fixer@verizon.net

Posted on Jan 28, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My disc drive says play dvd at the dashboard when i have a 360 game in it and when i press play it reads, to play disc put it in a xbox 360 console


Hello, Thanks for using FixYa. If you are encountering this problem it means that your xbox360's dvd lens had gone bad. Lenses have life time. Try to get a DVD lens cleaner disk first then use it on your xbox. If this doesn't solve the problem you will then need to have your lens aligned or changed if aligning doesn't fix the issue. I hope this helps. Thanks and good day. - HotRatchet

Feb 15, 2010 | Microsoft Xbox 360 Console

1 Answer

I cant play none of my games i cleand it but stii dosent work


My xbox 360 works, the dashboard comes up, but every time I put any xbox 360 game into my 360 it says "reading disk", then it goes back to," open tray". It is the second time this has happened.

May 25, 2009 | Microsoft Xbox 360 Console

1 Answer

When u put a game in the 360 it keeps saying play dvd


i always just take the game or movie out and put back in till it works.

Mar 19, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 comes on dashboard pops up but wont go to the game


If you have uploaded the updates, this happens all the time. you must go to "my xbox" option and there will be a disc there. Hit "A" and it will play the disc.

Feb 24, 2009 | Microsoft Xbox 360 Console

1 Answer

Will not play games


Make sure discs are not scratched. Try cleaning the discs using rubbing alcohol and a soft cloth.

Jan 31, 2009 | Microsoft Xbox 360 Console

1 Answer

Problem


Did this system play games at one time? If it isnt the original dvd drive with the original bin it will do this. Otherwise you just need to replace the laser or the dvd drive.

Jan 19, 2008 | Microsoft Xbox 360 Console

3 Answers

Message "To play game put game in xbox 360 console"


Pick up in the DVD is bad or weak and will need replacing.
Or replace the whole DVD unit.

Make sure the disks are clean and not too scratched up

Check here for more things to try

Nov 07, 2007 | Microsoft Xbox 360 Console

1 Answer

XBOX 360


Try using a cd lens cleaner in the XBox 360 dvd drive, and make sure the game cd does not have scratches.

Nov 06, 2007 | Microsoft Xbox 360 Console

1 Answer

X-BOX 360 not playing games


Are you sure that in the system settings the xbox is set to Load game instead of boot to dashboard? This will be located on the blade on the far right of the dashboard. If no help, try this: First, a stupid step - Make sure a compatible game disc is in the xbox, and turn it off. If it continues to boot to dashboard upon powering up, you could always try removing the system updates by: 1. Turn the console off 2. Press and hold the small sync button on the front of the console (the one you use to connect new controllers) 3. Turn on the console whilst still holding the sync button 4. By the time it has booted to the dashboard, the updates should be cleared. As the first version of the dashboard did not have the option to boot to dashboard by default, game discs should start normally now. If this is the case, feel free to re-download the updates from xbox live. Hope this helps!

Jun 11, 2007 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

592 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Tre Elkins

Level 3 Expert

643 Answers

Mike Neath
Mike Neath

Level 3 Expert

315 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...