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How to obtain service manual for HP laserjet m603n

Trying to resolve paper jam problem with tray 2. Error code 13.A2.D2, paper pickup and feed rollers replaced

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Posted on Jan 02, 2017

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SOURCE: paper jams

check the feed roll

Posted on Oct 05, 2007

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frankzjm
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SOURCE: How to replace a pickup roller in Tray 2, HP LaserJet P3005n

please reference here:
https://www.laserpros.com/hp_P3005_tray_2_pickup_assembly.asp
hope you fix it well

Posted on May 13, 2009

DosHog
  • 168 Answers

SOURCE: 13.01.00 paper jam tray 2

The pickup rollers are worn out. Replace them and your problem will be gone. While you are sourcing them, use some alcohol. This may give them a little more life.

Posted on Jul 23, 2009

  • 685 Answers

SOURCE: hp 6310 officjet all in one paper jam error

This video won't help if it's really broken, but shows you what to do for a recurring jam on the 6310.

Posted on Dec 23, 2009

  • 1 Answer

SOURCE: 49.2F05 service error on HP LaserJet 2420dn. How

printer problem rfu

Posted on Nov 15, 2010

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3 Answers

Hello. During printing I often can see error message 13.01.00 - paper jam, but really nothing jammed. I have printer HP LaserJet p3005. Thanks


Your printer has a misfeeding problem.
It never fed any paper so the sensor never sensed paper and thinks that there was a jam.
Try using the manual feed tray. If that works, pull out tray 2 and clean the feed roller . Is this printer
up to date on its maintenance? The feed roller might have to be replaced.

Mar 16, 2011 | HP LaserJet P3005 Printer

1 Answer

I have a hp laserjet 4250 printer it had a paper jam in tray 2 i have cleared the jam but it keeps saying i still have the jam in tray 2


There is still paper stuck in the printer. try lifting the printer off of tray 2 to inspect it or here it is straight from the service manual...

Jams in tray 2

Table 7-10 Causes of tray 2 jams

Cause Solution

The feed or separation rollers are dirty, worn, or damaged. Clean the rollers. If they are dirty after cleaning, or if they are

worn or damaged, replace the rollers.

The pickup roller is worn or damaged. Replace the pickup roller.

The tray 2 paper pickup assembly drive gears are damaged

or the assembly is defective.

Check the drive gears in the paper pickup drive assembly.

Replace the pickup drive assembly if the gears are

damaged. See Paper-pickup drive assembly.

The tray 2 pickup solenoid (SL101) is damaged. 1 Disconnect the connector for the tray pickup solenoid

from the dc controller PCA (location J92).

2 Measure the resistance between the cable connectors.

3 If the measured resistance is not approximately

160 ohms for the HP LaserJet 4200/4300, or 110 ohms

for the HP LaserJet 4250/4350, replace the tray 2

pickup solenoid.

The tray 2 lifter-drive assembly or the stack position

sensor (PS107) is defective.

Replace the lifter-drive assembly. See Tray 2 lifter-drive

assembly and/or Printer switches and sensors.

The dc controller PCA is defective. Replace the dc controller PCA. See Dc controller PCA.

Dirty, worn, or deformed pick-up roller, cassette separation

roller, and cassette feed roller.

Clean the rollers if they are dirty. Replace any worn or

deformed rollers. The cassette separation roller and the

cassette feed rollare are to be replaced together.

Damaged gears in the cassette pick-up drive unit. Move the gears in the cassette pick up drive unit. If the

gears are not rotating correctly, or are damaged or worn,
replace the cassette pick-up drive unit.

Dec 25, 2010 | HP LaserJet 4250 Printer

2 Answers

Paper won't feed


More than likely you pickup roller is dirty.

You can try to clean to see if that helps.

If that fails, then replace the pickup roller.

Below is a service manual that will show you how to remove and clean the pickup roller and how to replace it if necessary.

LJ1020 Service Manual

  • Pickup roller RL1-0266-000CN 50,000 pages Affects paper pickup

Sep 04, 2009 | HP LaserJet 1020 Printer

2 Answers

13.01.00 paper jam tray 2


The pickup rollers are worn out. Replace them and your problem will be gone. While you are sourcing them, use some alcohol. This may give them a little more life.

Jul 23, 2009 | HP Color LaserJet 3500 Printer

1 Answer

My laserjet 1020 develops a paper jam after printing the first page of a multipage print instruction .I have deleted the printer and re-installed it including all drivers but problem still...


Hi,
Reinstalling the printer is related the Software.
If the paper gets physically jammed than its the driver setting issue or hardware issue.
Check if two sheets get jammed or only one sheet.
If it is two sheets than printer is picking up multiple sheets and paper gets jammed.
If the printer is jamming a single sheet than remove the Tray and look there is rubber roller inside if there are marks or lines on that rubber roller or if the roller roller is worn out than that rubber roller called as paper pickup roller need to be replaced.
If that looks fine than try to priny using manual feed and if the problem persists from manual feed too than try another toner cartridge
If the problem is not from Manual feed Tray that Replace the main Tray with known good Tray and check if the issue resolved.

Jul 01, 2009 | HP LaserJet 1010 Printer

1 Answer

I have a HP LaserJet 1320tn, after I changed the cartridge I keep getting paper jams just about where the paper meets the cartridge


Hi if you says that the paper gets jam at the fuser meeting point than i m sure that registration assembly which register the paper with toner cartridge is not working properly this is internal hardware fault.
It may caused due to faulty pickup assembly too.
There is a small **** manual feed tray try to print using manual feed and check if the problem persists then registration assembly is faulty if the it print fine from manual feed than Tray 2 pickup assembly or pickup roller is faulty.

Jun 29, 2009 | HP LaserJet 1320 Printer

4 Answers

Error message keeps appearing "paper jam in tray 2" although there is definitely no paper jam.


If you did not get ALL the jammed sheet out, there is still a small piece of paper in there somewhere, probably covering a sensor or micro switch. Get a torch and look carefully. If you don't find anything you may need to disassemble the printer to find it.

May 02, 2009 | HP LaserJet 2300dn Printer

6 Answers

Hp laserjet 4250n paper jam in 13.01.00


According to the manual: "A 13.01.00 error message indicates that the media did not arrive at the pre-feed sensor (PS102) within the specified time." That usually means that the rollers fail to pickup the paper from Tray 2. Usually, cleaning the paper feed roller in the 500 sheet tray should fix this. While blowing out dust, you may have coated this roller with paper dust. A quick way to double check this is to power cycle the printer & try to print from Tray 1, the MP feeder tray (unless Tray1 has rarely or never been used...it might be a little tempermental as well). Regardless, this error is very common & is usually fixed by cleaning. Depending on usage, this roller is considered a customer replacable item (Part # RM1-0037-000CN) with a life expectancy of more than 200,000 pages. There are 3 of that type roller in the printer, but the one in the tray is usually the 1st one to fail. Hope this helps!

Jun 02, 2008 | Office Equipment & Supplies

2 Answers

HP 2420 Tray 2 Open or Empty


Needs feed roller replaced, you can see it when you remove cassette and look up, they wear and tray one uses a diiferent feed roller hence it still works. Cleaning the roller (rag with a little metho) sometimes helps but it should be replaced otherwise it will return.

Nov 08, 2007 | HP LaserJet 2420 Printer

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