Question about Cameras

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Turn off the camera and turn on again stays on my screen It will not go off after following instructions. camera is one year old

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  • Cameras Master
  • 1,019 Answers

This camera is in need of service / repair and is probably out of warranty.

Posted on Jan 25, 2013

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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jackboy
  • 2985 Answers

SOURCE: camera does not stay on

This indicates an drive motor problem- contact customer support for your repair options

Posted on Oct 12, 2007

SOURCE: optical lense stuck in the "out" position

My camera had this problem too. Try replacing the batteries. That worked for me.

Posted on Dec 31, 2007

SOURCE: lens won't go back in, camera won't turn on

i have the same problem with my olymus camera. its agravating because mine wont turn on and the lense is sticking out. my warrenty is up so im thinking about buying a new camera? im not sure because it cost more to repair.

Posted on Sep 14, 2008

lock123
  • 6831 Answers

SOURCE: After turn on the camera,

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Posted on Nov 25, 2010

15073327
  • 441 Answers

SOURCE: when turning on the camera

Good day,

This tip will explain a few methods on how to try and fix your lens if it is stuck or you get a lens error on your screen.

Please note that all these methods are used at the users own risk and that I can not be held responsible for any damages or losses that occur while trying these methods.

1. If your camera is still under warranty, send your camera to the manufacturer to be replaced or fixed professionally.

2. If your camera is out of warranty try these methods.

  • Make sure your batteries are fully charged.
  • Remove the batteries for 10min. Replace the batteries and see if the problem persists.
  • Try compressed air. This method can be useful if there are any sand or any other object stuck in the lens motors. Use compressed air with a fine tip. Direct the air between the camera body and lens and move in a circular motion around the lens to complete a full rotation.
  • You can also try to tap the padded USB cover firmly on a flat surface like a table. This is sometimes a surprisingly effective method.
  • The last method is to try and force the lens. Turn of your camera and place it on its back on a flat surface. Look at the spacing between the lens and the body and see if the gap is consistent all the way around the lens. If the gap is not even it is likely that the camera fell while the lens was extended. Now VERY GENTLY push down on the lens were the gap is the biggest until you her a "click". This will indicate that the lens is back in place. Try powering back on.
  • If the lens does not extend or it extend and retracts turn of the camera. Hold the camera in your one hand and with the other hand turn the one part of the lens in a circular motion. Rotate both sections of the lens until you hear a "click". This will indicate that the lens popped back in place. Power the camera back on.
  • The last method you can use is to turn the lens while powering on the camera until you hear a "click". Power the camera of and back on to see if it works.
If any of the methods listed above failed to work for your lens problem it would be wise to take it on to a professional to get your camera repaired.

Thanks for taking the time to read my tip and feel free to let me know if it was of any help.

Regards
15073327

Posted on Jan 25, 2011

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