Question about Logitech C170 Webcam

2 Answers

I have a logitech c170 webcam and it is not been detected by the software

The microphone is working but the camera is not. it cannot capture pictures nor can it record videos. please help

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Logitech Master
  • 27,725 Answers

Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam Click start control panel administrative tools computer management device manager scroll down image devices you could see a yellow question mark? right click to reinstall drivers or update driver xp Click start right click on computer select properties device manager scroll to image devices expand right click to update driver in W7 http://download.cnet.com/2000-20_4.html on the home page you should see a search tab just type in what you are looking for IE: webcam name webcam driver you might have to try a few times to get it right software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html Windows XP/Vista/7/8 It might take some time being a freeware driver solution note: it will find all of your outdated drivers this is a free driver solutions This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10). http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer If you still have no webcam installed Run the "Add a device"application, accessed by clicking on the "Start" button, opening the "Control Panel," and then double-clicking on "Add a device." The "Add a device" window will open and Windows will search for devices connected to your system but not installed. Click on the webcam name that shows in the search box and then click "Next." Choose whether you want Windows to search for the webcam device driver using Windows Update over the Internet, or if you'd prefer to have the device manager search for the driver using a disc supplied by your laptop manufacturer. Most drivers can be found on the system recovery disc included with your laptop, if you choose to add the driver from the provided disc. Place a check in the box next to your choice and then click "Next>" to continue. Wait while Windows searches from the driver using Windows Update, if this was your choice. An active Internet connection is required for Windows to successfully do this. Allow the computer to install the driver and then reboot the system for the webcam to become recognized by the system. Otherwise, you can use the system recovery disc or a driver downloaded directly from your laptop manufacturer to install the driver without using the Windows Update search feature. Open the CD/DVD-ROM drive and insert the system recovery disc, or place the driver downloaded from the manufacturer in an easily accessed file directory on your PC, such as on the desktop, or in your "My Documents" folder. Choose the option "Install the software automatically (Recommended)" in the "Add a device" application, and press "Next>" to begin searching for your webcam driver. The hardware wizard will search the system recovery disc and install the driver automatically. Press "Finish" to close the wizard and then reboot the computer to allow recognition of the webcam. Choose the option "Install the software manually" in order to browse to the driver location where you saved the driver and install it from there. Use the opened file manager and locate the driver. Click the "Next>" button to install the driver, then reboot the computer to add webcam functionality. Hope this helps.

Posted on Jan 22, 2013

Testimonial: "Thanks a lot :D"

  • Brian Sullivan
    Brian Sullivan Jan 22, 2013

    Tanks for replying with good news and testimonial hope it all goes well now

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Logitech Master
  • 10,322 Answers

1st You download Webcam Driver.
logitech cam After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.
Logitech Camera Drivers for Windows XP Vista Windows 7

Posted on Jan 22, 2014

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

sandrew
  • 2961 Answers

SOURCE: Logitech Quickcam Microphone not working

on the right hand side of your task bar near the time, you will see a speaker icon, right click on it and open volume control. When the window pops up on the far right should be the mic controls, check that it's not muted. If the mic controls do not show then click options at top menu then advanced and the mic slider controls will now show up.

Posted on Mar 19, 2007

  • 1 Answer

SOURCE: microphone not working

my logitech cam works perfectly but nobody can hear me done all the checks and it seems to be working on the checks but not when i use it

Posted on Dec 25, 2007

AvioriX
  • 689 Answers

SOURCE: How to take video Logitech Ultra Vision webcam

You can use Webcam Recorder

Posted on Jun 17, 2008

  • 1 Answer

SOURCE: Microphone doesn't work in Yahoo & msn messenger

i need help i've tried every setting for my webcam and i cant get my microphone to work!! i use vista if that helps. But what setting can i use to fix this... Is my mic broken or my camera a manufactor default?

Posted on Sep 22, 2008

yooperbud
  • 8637 Answers

SOURCE: Dont Know How To Turn On Microphone on webcam

Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

Posted on Jan 31, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Logitech c170 worked previously but after update says capture fail


Sounds like you may have to re-install the software
Logitech Support
I would suggest you disconnect the webcam and use an uninstaller to remove the logitech software such as the free version of "Revo" uninstaller.
http://www.softpedia.com/get/Tweak/Uninstallers/Revo-Uninstaller.shtml

Use it in advanced mode and once clean download the new Logitech software

Nov 27, 2015 | Logitech C170 Webcam

1 Answer

I have a logitech c170 and its camera is not working . it is not even being detected by the logitech webcam software


Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam Click start control panel administrative tools computer management device manager scroll down image devices you could see a yellow question mark? right click to reinstall drivers or update driver xp Click start right click on computer select properties device manager scroll to image devices expand right click to update driver in W7 http://download.cnet.com/2000-20_4.html on the home page you should see a search tab just type in what you are looking for IE: webcam name webcam driver you might have to try a few times to get it right software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html Windows XP/Vista/7/8 It might take some time being a freeware driver solution note: it will find all of your outdated drivers this is a free driver solutions This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10). http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer

Jan 21, 2013 | Logitech C170 Webcam

1 Answer

My chrystaleye webcam wont work with skype


SKYPE VIDEO PROBLEM
To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video. If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam Also check the Audio Settings for the Microphone THEN click on Save. Avoid connecting the WEBcam to an USB hub. SKYPE MICROPHONE PROBLEM
If the person cannot hear you then, either your microphone driver not installed or not working OR the microphone is not configured in Skype.
To test your microphone then click on Start - All Programs - Accessories - Entertainment - Sound recorder. Then record your voice and then play it back. If this is OK then the microphone need to be configured in Skype.
To configure the microphone - Open Skype - Tools - Options - Audio Settings for the Microphone THEN click on Save.

Sep 03, 2012 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

How to install


Hello,

you can follow the instructions below as it will help to solve your problem.

  1. Install the webcam by plugging the USB cable in to the port, and turning on computer. The computer's operating system will find the camera, and ask you to install the driver. The camera should have come with an installation disc. Place the disc in the drive when it prompts you to install the driver click on "Yes." At this time it also will install the camera software.
  2. Adjust the camera by going into the camera software. This will allow you to change things like the speaker, microphone and camera resolution settings. Focus by using the ring around the lens. The camera software should also allow you to take still photos from it as well as motion pictures. You can also usually do audio captures. These things will be labeled on the menu usually by obvious icons like a camera for still pictures.
  3. Speak into the built in microphone that is in the camera or use an external headphone set.
  4. Call a friend with Skype, Yahoo Messenger, ICQ, or Windows Live. All these Voice over IP software applications come integrated with webcam features that will allow you to talk to and see the person you call. To do this simply load up the software and call a person from your call list. To add a contact simply type in new contact and put in a person's e-mail address or user id. Either use a pair of headphones or the camera's built in microphone to speak into. There will be a button in Skype for a video call. The other softwares will also have a feature like this although it may say webcam.
I hope this will be of great help in assisting your webcam installation.

Good luck,

Apr 17, 2010 | Logitech QuickCam Communicate Deluxe...

1 Answer

My camera quit working in skype, any suggestions in troubleshooting? the green light isnt coming on at all, it was working like 5 minutes ago


To test if the Logitech QuickCam is functioning, check the USB cable, make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video.
If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam
Also check the Audio Settings for the Microphone THEN click on Save.

Dec 14, 2009 | Logitech QuickCam Connect Webcam

2 Answers

Logitech not working


Try reinstalling the software program.
Normal 0 Try disconnecting the Camera from the USB port and reinstall the software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud

Oct 02, 2007 | Logitech Webcam

Not finding what you are looking for?
Logitech C170 Webcam Logo

766 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

2723 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18391 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...