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Sounds like a drum roller bearing. When they go bad they form a flat spot and that against the drum will give a loud thump. Turn the drum by hand and you should feel the flat spot. You may have to remove the back panel to get a good look see and a repair access. Good luck.
I hope he did nt charge you. Because of the seam in a dryer drum, they do make a slight thumping noise but it should not be real loud. I hope the tech took the dryer apart and checked the rollers. One of them may have a flat spot.
I would ask for a factory represent ive to come out and see if they think they would want a dryer in there home that make that much noise.
Please rate solution
Take off the back panel of the dryer and look at the motor and belt turning the drum. There may be something caught on the drum and is pinned in place causing the noise. The motor could be loose on the platform and needs to be tightened. It is probably something physical and seen causing the noise.