Question about Kenmore 97912 Top Load Stacked Washer / Dryer
How do I remove the washer knob to replace timer?
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Posted on Jan 02, 2017
Fix the timer on the washer so that it fills with the correct amount of
water, and so there is the correct amount of time for each cycle. Make
sure the washer is unplugged and take off the control knobs and the
panel that lays over the knobs. The knobs could be either at the front
or back of the machine. Check the wires that link the timer to other
areas of the washer. If they are slack, push them further into place
Change the timer by disconnecting the old one. Make sure the new timer is made for the brand of washer that you own. Unhook the wires to the old timer one at a time and connect each wire to the new timer.
Posted on Mar 03, 2009
SOURCE: removeing timer switch knob
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
Enter your model number (###.########) and you'll see a list of major sub-components with diagrams and parts.
See the following for how to release the console:
Also see the Whirlpool / Kenmore Service Manual for top load, direct drive washers:
If this is a basic top load, direct drive washer, these units may have one of two different timers. (See the Whirlpool PDF).
On models with a metal timer, you have to release the console, pull it forward and tilt it back in order to get to the back of the timer.
The knob screws onto a medal shaft that goes through the timer.
Usually, trying to un-screw the knob won't work by itself since the shaft will also turn.
I found that if you hold the back of the shaft with a thin needle-nosed pliers, you can unscrew the knob.
Then you simply have to disconnect the timer.
The Whirlpool PDF also has troubleshooting and testing procedures for the timer.
Posted on Jun 08, 2010
If you suspect you have a defective timer it can easily be replaced by performing the following steps:
1. Unplug washing machine... and pull out the timer knob. Some knobs have a removeable center cap and hidden screw. Some are simply slip-fit. Remove the knob.
2. Remove console. This can be accomplished in one of two ways depending on which type of console you have.
a. If the console has removable end caps, the caps lift off by prying on the top from the back of the washer.
The cap will pull off towards you as you are facing the unit from the front of the washer.
There will be a screw under each end cap that you will need to remove.
b. If the console does not have removable end caps, you will need to slide a putty knife under the front corner of each side and push in while lifting up.
There is a retaining clip under each side that has to be released.
3. Once the console has been released it will lift up and fold back over the back of the washer in its resting position. Use care not to stress the small plastic hinges that hold it on. They can break easily.
4. Disconnect all power plugs and remove the timer's mounting screws.
5. Reinstall reverse of removal.
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Posted on Sep 17, 2010
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