Question about Microsoft Xbox 360 Console

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Microsoft my xbox 360 has a permanet scratch on the game skate and wen i put the game in it would either load or as soon as i got loaded there would be a sign to go to xbox.com/support and they don't have any solutions.

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Their are ways to get rid of scratches that are cheaper than sending it to a shop. However if you would rather not risk it then https://www.discrepairservices.com/
offers a good service on removing scrathces. If your scratch can't be removed however than im afraid the only course of action is to replace the disc with another. Maybe a Preowned one?

Posted on Jan 27, 2009

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Posted on Jan 02, 2017

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1 Answer

My Xbox 360 plays DVDs, CDs, when I put a game in it will load and the screen will say XBOX but nothing else happens or it will say to play this disk put it in a Xbox 360 console! How can I fix this!


Your disc may be scratched. Try a disc repair kit. If it's a known working game then there may be a defect with the firmware of the 360 which could require a factory reset of the console.

Jan 15, 2013 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 just scratched my newly bought skate 3


This could possibly be a laserburn, i have a tip on my profile about this that you should find very useful.

May 19, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 dosent work when i put disk in


if there aren't any visible scratches on the disk, then the damage is in the data layer. if you just bought it you should take it back and ask for an exchange. if not you might try installing the game to your hard disk.

Aug 14, 2009 | Microsoft Xbox 360 Console

1 Answer

When i put in some of my games like skate 2 and halo 3 it i think the xbox tray scratched the games and created a deep circular scratch on the games and now there ruined.


Simple don't stand the 360 on it's end lay it down so that when the disc spins it dosent rub on the tray had the some problem with a pc with a vertical cd drive.
Hope it helps

Jun 15, 2009 | Microsoft Xbox 360 Pro System Console

2 Answers

Scratches, scratches, scratches


A Fault on M$FT's part theyre is no buffers above the disk causing it to bump against the laser. Call M$ tell them its scratched a game make a fuss and they will either send you a new game or a credit voucher

Feb 12, 2009 | Microsoft Xbox 360 Console

1 Answer

My new EA Skate freezes my XBox 360


There may be some scratches, not all scratches are visible.
Try taking it to a descratching machine (available at some game shops)
If not, then try returning the game for a new one

Jan 04, 2009 | Microsoft Xbox 360 Console

1 Answer

Message saying put disc into xbox 360


1. Turn off your XBox and unplug all cables from the console and the wall, including a wireless adaptor if you have one.

2. Clean off your game discs using a non-scratch cloth.

3. If your game discs are already scratched, you can most likely take them to a video game store, such as EB Games, and get it cleaned for a small fee.

4. Plug your cables back in, except for the wireless adaptor or network cable (ie. don't connect to the internet).

5. Start up one of your games and see if it loads.

6. If it loads, turn off your XBox, and connect to the internet.

7. If it still does not load, it may be a disc drive problem in which case, contact Microsoft XBox 360 support at: www.xbox.com

Dec 28, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 will play other games but not new one?!


try checking if ur discs scratched, as xbox 360s tend to scratch discs

Oct 04, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


Dont worry. All this is, is your son must of tipped over his Xbox 360 console or he moved it, while it was on. In the Xbox 360 there is a default in which the thing that holds the cd and reads it is lose and falls onto the cd and scratches the disk, thats why it is a perfect circle. It happend to me the first day i got the Xbox 360. And also keep the Xbox laid down, it keeps it safer from tipping over and prevents it from scratching it again.
Go to the store you bought the game from and you should be able to get a new one. My store gave me ea skate back. Show them your receipt.
If they dont accept it, you have to call microsoft and send in that game and they send you a new one in the case.

Jan 29, 2008 | Microsoft Xbox 360 Console

4 Answers

My xbox 360 game keep getting scratched when i play


http://www.llamma.com/xbox360/news/Xbox-360-Game-Disc-Scratched.htm

Jan 14, 2008 | Microsoft Xbox 360 Console

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