Question about Saeco Incanto Sirius Fully Automatic Coffee Maker Stainless/Black

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Asks me to ventilate but nothing happens when I do and then it just cycles over and over again

The machine asks me to open the knob and ventilate. When I do that, it barely makes a sound, slight vibration and after a few seconds it asks me to close the knob and then it just keeps recycling through that over and over. I think there is an air bubble But i do not know how to fix that or even take this apart. Thanks

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5 Suggested Answers

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Posted on Jan 02, 2017

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ginko
  • 19396 Answers

SOURCE: My Saeco Incanto Sirius machine keeps asking for yet another VENTILATE cycle

The following procedure works on Gaggia and Saeco when you get the ventilate error:



The Ventilate sign can be due to one or more of the following reasons:
Cause 1- Water leaking from the inlet valve below the water tank. The hose from the inlet valve to the pump can be air locked. When using the hand pump, do not thrust its nozzle too deep (maximum insertion to not exceed 1/3".
Cause 2- Blockage in the passage of water due to clogged passage anywhere between the pump and espresso delivery nozzle.
Cause 3- Pump is not working. Open steam/water outlet knob and hear the pump work. If you do not hear any noise from the pump, this may be the main cause.
Cause 4- Flow meter is faulty. This part is like the water meter for homes. It measures the flow of water and signals the electronic board. The malfunctioning flowmeter will not send signals even when water is flowing through it.
Cause 5- Hose is disconnected and water is not flowing in the system.
Cause 6- O-rings at hose connection is leaking, reducing the water flow to be sensed by flowmeter.
Cause 7- Boiler gasket is leaking. Reduces flow of water through the system.
Cause 9- Brew unit is blocked, blocking flow of water through the flowmeter. This also causes pump to slow down and ultimately stop with muffled sound within 15 seconds.
Cause 10- Brew unit not connecting brew valve, preventing flow of water. Same sign under cause 9.
Cause 11- Steam is leaking. Registers reduced flow of water at the flowmeter.
Cause 12- Solenoid valve is blocked or solenoid coil is bad. Same observation as cause 9.
Cause 13- Electronic Control board is bad. Though rare it can happen due to condensed water from leaking steam. When steam is leaking or boiler is leaking, machine should not be used any more to prevent steam shorting the Electronic board.
Some of the above causes can be checked and corrected before seeking technical help. Do not assume anything without physically checking each of the following:
1- Make sure the water tank is full. If the water tank has water level float, make sure the float is in its housing and it floats as water is filled in the tank. If the level float does not rise with the level of water, then replace the float.
2- Water is not leaking from below the tank. The inlet valve is good. If leakage is present, replace the gasket in the water inlet valve.
3- Prime the machine by opening the hot water knob for 20 seconds or pressing the hot water button. Hot water flow shows the boiler is not blocked with minerals and pump is good. The solenoid valve is good.
4- Water & steam flowing normal, check the brew group for blockage. Determine when was the last time brew group was cleaned. Clean the brew group as explained elsewhere on these pages. If the machine has pre-ground function, try making a fake espresso (without coffee). Make regular espresso in other models to make sure that water goes through brew group and espresso is dispensed.
4- If hot water does not flow because the pump is not activated, then pump is bad. Replace pump.
5- Pump starts to work but within few seconds its sound is muffled and finally stop. This indicates there is serious blockage in the water line or the boiler is clogged with mineral deposits. If water is leaking and seen on the counter top, the chances are that water is leaking from hose connections(replace O-rings) or the boiler is leaking from seams (replace boiler).
6- Prime the machine by opening steam outlet for 20 seconds. Steam flow shows that steam boiler / steam outlet is not blocked. If the steam does not flow, then steam boiler or steam passage is blocked. Replace steam boiler or steam valve
7- Check the solenoid valves to make sure that they open & close as the coil is energized. Solenoid valve is located between the pump and boiler. The pump is activated simultaneously as the solenoid valve when espresso selection button is pressed. Some models may have a solenoid valve near the steam valve. In these models, the solenoid valve is activated to allow passage for steam/hot water. If the valve is not functioning, the ventilate sign will appear.
7- Hear the pump work when priming the machine. Louder noise from the pump can be due to
** air-locked water hose, or
** water is not sucked from the tank or the pump is sucking air instead of water or
** the diaphragm inside the pump has lost flexibility and not developing pressure to push water forward
** the hydraulic system is blocked at one or more locations due to mineral sediment. Find the location and cause of the block and correct it.
** Clean the brew unit (see cleaning instructions) and make sure that
a- the ground coffee used is not powdery fine.
b- The dose of coffee grounds is not in excess of 7 G.
c- check if there is . Find the cause and remove it.
8- If steam and hot water flow is normal, but the ventilate sign persists, then the flow meter or the electronic control board is bad. Replace flow meter or the control board, as necessary.


From Gaggiaparts.

Posted on Oct 06, 2008

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  • 1089 Answers

SOURCE: Solis Palazzo - dreaded ventilate problem

Hi
Your machine is still in the descale mode. You haven't finished. If you have run the descaler through, the water is ermpty the pump will still keep going until it stop on its own. If it doesn't stop on its own, the computer thinks its still in the descale mode. remove the water tank and turn the machine back on. The pump will run and then make a lot of noise, then stop. This can take up to 5 minutes. Let it run until it stops. You will get blinking lights on the panel. Put the water tank back on and close the steam knob then open it again. The pump will start the rinse mode. Let it stop on its own. Computer can't see that you ran a whole tank of water, but it can see when the flow meter stops that there is no water left. If you have already rinsed the machine start the pump flowing and just lift the tank off. When the pumps stops the rinse cycle the descale light will be gone but you will have the heater light blinking and the water light steady. Put the tank back on and close the steam valve then open it again. This will clear the water light and the machine will start to heat again.

Posted on May 23, 2009

  • 1089 Answers

SOURCE: ventilate message, but no air in system

HI Sorry, but that sounds like a bad flow meter. The flow meter is not that hard to replace, with a little common sense, but the new flow meter should be the brass one. There are some tricks to getting the top back on, Pull forward on the bypass doser chute a little so it will center in the opening. You don't have to disconnect all the wires that go to the top. They are long enough that the top will set behind the machine carefully. Remember the tubes that go to the flow meter. You don't want to get them backwards.

Posted on Jun 14, 2009

EsWorld
  • 1618 Answers

SOURCE: machine is a incanto typ sup 021ydr.

Check the tip of the steam wand make sure it is not blocked. If not then press in on the steam knob after opening, if that works then the steam valve assembly needs to be replaced.

Posted on Jul 15, 2009

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Make sure the steam pipe is clean, try to take off the steam pipe and open the steam knob to see if any water is comming out.

How old is the machine?
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