Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Carriage jam i just replaced my cartridges for my jet printer. i got a "carriage jam" icon appearing dddenly. what can i do to fix the problem?

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  • Kathy Wydra Jan 28, 2009

    There is nothing in the carriage but I keep getting the message that it is jammed. Further instructions say to open door, clear carriage path and press enter. I have and it still doesn't work. Now what?

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I had the same problem. I followed advice from a previous entry & unplugged the power cord from the printer. The I unplugged the power supply from the outlet & waited a few seconds (maybe 30), then unplugged the USB cable. I then plugged the power supply back into outlet & then power cord back into printer. I still got the carriage jam error. I then followed took some heavy card stock as yooperbud said & placed it in the print tray & kept pressing enter every time it would try to initialize before the carriage jam error was displayed (like maybe 5 times). Then I opened the top & pressed enter, while feeding the card stock into the paper tray. All of a sudden, the ink cartridges came out (like when you first install them) and the black one's holder popped up (apparently it wasn't in all the way & closed properly). I think this "bogus" error was due to the ink cartridge not being seated properly all along, but it got jammed somehow & couldn't slide back out into the open?? I had been hearing the ink cartridges making a knocking sound like they were trying to slide out, but couldn't every time I hit enter (with the carriage jam error displayed). I think feeding the card stock while having the top open got it unstuck. Resetting may have helped, too. Persistance finally won out for me.

Posted on Feb 06, 2009

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Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Posted on Jan 27, 2009

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Hp desk jet 3512 making banging noise on start up and say cartridge jam


Probably a CARRIAGE jam, not likely a cartridge jam. Paper dust and stray ink can cause the end of carriage sensor(s) to malfunction. This will cause the carriage to crash into the stops. Sometimes cleaning the sensors can solve this. Other times the crash damages the carriage drive gears and basically requires the printer to be replaced. Repair is not really an option as these things are so inexpensive they are manufactured as throw-away items.

Sep 07, 2016 | HP Deskjet 3512 Inkjet Multifunction...

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Carriage Jam Error on HP Printer There is nothing much to do if you get a...


Carriage Jam Error on HP Printer

There is nothing much to do if you get a Carriage Jam error. We can give a try to solve it ( Usually carriage jam error results in Hardware failure )

Follow the instructions below to resolve Carriage Jam issue.
  1. Turn off the printer.
  2. Open the rear access door ( or duplexer )
  3. Check for any bits of paper stuck, if so, remove them.
  4. Open the front access door where you see the cartridges. Check for any paper pieces, if so, remove them.
  5. Move the carriage manually 5-6 times from left to right.The carriage should move freely. ( Do not apply force )
  6. If the Carriage does not move freely, try to remove the cartridges and close the rear and front access door.
  7. Power on the printer and it will prompt you for missing cartridges.
  8. Install the Cartridges.If it does not prompt you for cartridges missing, you will find Carriage Jam Error on the screen
  9. This indicates the printer is faulty and needs repair

In any condition if you are not able to fix the issue, Contact HP ( 1-800-474-6836 ) If the printer is In-Warranty please contact HP for replacement. HP may charge for repair for Out of Warranty printer

Regards,Ron


Please rate this solution if it resolved your problem

on May 20, 2011 | Office Equipment & Supplies

1 Answer

I'm getting an error msg and can't print. It says please fix cartridge jam and hit enter. I can't find any jam. What do I do?


If there isn't a cartridge jam then it's probably a carriage jam:
However, I'm not too familiar with clearing a carriage jam. I just know that if your cartridges are not blocked then the carriage is likely at fault. You will need to Google this on how to fix a carriage jam.

Jan 24, 2011 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Put new ink in printer. got the message "carriage jam" checked ink to see if correctly installed...it was. tried to use it again and same message appeared. Did as was instructed on Kodak...


Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

Dec 15, 2010 | Office Equipment & Supplies

1 Answer

Printer carriage jam and then locks


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

Dec 07, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

My printer isnt feeding paper in straight and it keeps on jamming and saying that there isnt any paper.. is there anything i can do to esay fix it???


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

Oct 25, 2010 | Office Equipment & Supplies

1 Answer

Does the office jet 8500 have a power reset button ? paper jamed, i removed the paper but now nothing happens


Hi,

Check the following Steps to fix HP Printer Carriage Jam :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed papaer out.




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Oct 11, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Our HP Office Jet Pro 8500 printer has a message stating there is a paper jam when there is no paper jam. How can this be fixed?


Check the following Steps for fix Hp printer carriage Jam :

  • Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.
  • Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.
  • Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.
  • Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed papaer out.

Oct 05, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

How to free carriage jam on lexmark X4550


There is a rod in the carriage of your printer that is meant for holding the cartridges. It keeps on moving and spreading the ink on the paper throughout the process of printing. If this rod is jammed because of any reason, you face a carriage jam. As mentioned above, the main function of the carriage rod is to spread the ink, so obviously any clog or ink failure will lead to a poor print quality. If rollers of your printer are leaving marks on the document, then you need to clean them with a wet cleaning pad. Never use the chemical cleaners such as benzine, thinner, or alcohol to clean the rollers. In extreme cases you might need to replace an old cartridge of your Lexmark Printer with a newer one. Once you get a new cartridge for your printer, you need to be very careful while replacing it, otherwise it might cause a carriage jam.fix Lexmark Carriage Jam .

Sep 18, 2010 | Lexmark Office Equipment & Supplies

1 Answer

My HP Officejet J4680 states that there is a cartridge jam. How do I fix this?


this issue is a little tricky as the unit may think there is a paper jam
first make sure the craddle - where the ink cartridge sit - can move freely, if it can then look for any bits of paper that may be stuck around it or in the machine, clean the rollers on the rear access door of the unit as well.
if the error message doesnt clear out then try the next step
If the carriage chute will not move then disconnect the power cord press and hold # 3 at the same time and as holding those 2 buttons re connect the power cord. if the carriage fails to move upon reset then you have a carriage jam and your printer needs servicing

Mar 29, 2010 | HP J4680 Office Jet All-In-One Printer

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