Question about HP LASERJET PRO 400 COLOR MFP M475DN

Open Question

HP LaserJet Pro 400 color MFP M475dn software freezes my computer

First installation was direct from printer. Everything seemed to functioning correctly, until my computer started to freeze while attempting to scan. I couldn't even shut down the computer by the "shutting down" function, I had to hold the power button to shut off. I then uninstalled the printer and re-installed, downloading the software directly from HP website. Disable the direct install option on printer and added the HP software to the exception list on my virus scan. After installation, everything appear to function properly again. Later that same day, the computer started to freeze again and could not do a proper shut down. What else can I do besides, returning printer and start all over?

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
jackboy
  • 2985 Answers

SOURCE: No picture image when scanning

This looks like a CCD failure. Can the image be corrected in the PC software Which image editor are you using?

Posted on Jun 14, 2007

Ad

SOURCE: HP OFFICEJET 7410 "NO SCAN OPTION"

Buy an Epson

Posted on Jul 26, 2007

  • 2 Answers

SOURCE: HP Solutions Center can not communicate with HP 3500c Scanner

Had exact same problem. Went to HP site and they said to check "add or remove programs" functions (in control panel) and if there are multiple copies of HP software to download their fix. I checked, had multiple copies, downloaded patch and all worked well again.

Posted on Nov 06, 2008

Bubbabear64
  • 2794 Answers

SOURCE: HP 4570c scans totally black or bluish-green with vertical bars

It could be one of two things:

1) The scanner isn't registering black or white during the initialization processing depending on what color it needs to get it started.

2) The CCD unit in the scanner could be failing which could explain why it was only working briefly before getting worse.

Posted on Nov 30, 2008

SOURCE: HP Scanjet G3010 RE-INSTALL PROBLEM (WIN/XP)

hi hots2,
i ve been solving ur problem through live chat... when my power got cut.... pls respond to my omments to the chat.... u can go to ur "my profile" page and clik on the chat.... the entire transcript will be available.... though we might not be able to chat... we might still respond through comments...
thank you

Posted on May 04, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

M475dn 1 Answer Error 59.CO on Hp laserjet pro 400 color MFP M475dn


The product has experienced an internal embedded software error. Under most conditions, the product automatically restarts.

Sep 27, 2017 | HP Office Equipment & Supplies

1 Answer

How to switch from number pad to letter pad on my HP printer M476DW


If you want technical support of HP, you can contact us on HP Printer Tech Support Phone Number 1-866-877-0191. We are always available with technical experts for your help. For more information, click https://goo.gl/jhx3XY

Apr 21, 2015 | HP LaserJet Pro 400 color Printer M475dn

1 Answer

M475dn paper torn in duplex, how can you get it out


First you want to make sure that you remove the paper in the normal direction of travel to avoid damaging sensors. Try to find either a thin stiff piece of cardboard or plastic, like a store loyalty card and push that through in the direction of travel to push the paper out. Be very cautious about using any type of knife or metal object because if you break any plastic guides or scratch the plastic inside the ADF it might lead to future jams. I typically recommend that customers scan perforated items off the glass not through the ADF.

Sep 15, 2014 | HP LaserJet Pro 400 Color MFP M475DN...

1 Answer

Laserjet pro black vertical lines using adf


Do regular prints look ok? If so, then try copying something from the flatbed glass. If that copy has no line then you have something on the glass where the paper passes over when fed through the adf, clean the glass well, you may need to use some rubbing alcohol because often fine bits of adhesive from things like sticky notes will cause the lines but are not obvious to the eye when you inspect the glass.

Jul 31, 2014 | HP LaserJet Pro 400 Color MFP M475DN...

1 Answer

My laserjet pro 400 color mpf m475dn printer is indicating " paper jam...open back door to clear jam," please describe how i will go about this process.


There is an access door in the back of the printer. Open the door and you should see jammed paper. If not then you have a faulty sensor or switch.

Mar 20, 2014 | HP LASERJET PRO 400 COLOR MFP M475DN

2 Answers

HP LaserJet Pro 400 MFP showing offline when printing


My computer says that the printer is offline and my printer will not print idk what to do... suggestions????

Oct 10, 2012 | HP Laserjet Pro 400 Mfp M425dn...

Not finding what you are looking for?
HP LASERJET PRO 400 COLOR MFP M475DN Logo

Related Topics:

188 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...