Question about Bose Wave music system Multi-CD Changer 3-Disc

1 Answer

Bose wave radio/CD three CD changer component is playing for about 4 minutes then saying "disc error" and stopping. My primary unit is working fine.

I already spent $39. to get the following advice from the tech: spray it with compressed air - done. Unplug for an hour to reset - done. It is still doing the same thing.

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  • Tech Wannabe May 02, 2016

    Reinsert your blue bose update cd and re - update per the original instructions. Fixed the same issue for me...

  • Tech Wannabe May 02, 2016

    Reinsert your blue bose update cd and re - update per the original instructions. Fixed the same issue for me...

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Obviously the laser reader in the unit is picking up interference from dirt or misalignment. You may have to open it up to get to the aser parts to clean them.

Posted on Jan 21, 2013

  • 1 more comment 
  • Catherine Krizan Jan 21, 2013

    Thank you so much for your reply. I do tend to think that it is something simple-ish like dust because it operates fine when it does play - and it is four years old. "Opening it up" sounds scary, but I'm game. How exactly does one do that?

  • Leigh Perlmutter
    Leigh Perlmutter Jan 21, 2013

    Please go herehttp://worldwide.bose.com/productsupport...

  • Catherine Krizan Jan 22, 2013

    Site is down. Not a good sign. I took it apart, cleaned everything I could comfortably see and I have to say that it's better - playing a whole song without a skip or a stop for example. However, it is just not working right. And it's at least four years old so it looks as if I will be playing one CD at a time on the primary unit until I can afford to buy another one - or until I find something better. I love the Bose sound but there is just too much going on that a normal person cannot get to. I mean, who builds a product that can ONLY be controlled by a remote?? I am annoyed that I paid someone $40 to tell me the things that I could have read about on here. I thank you so much for your help Leigh. I have since read that this is a problem that comes up a lot more than I am pleased with - yet no one can ever say what is actually wrong with it. It's a Bose problem and they don't seem to be stepping up.

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