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SIZE MISMATCH WHEN FAX - Brother MFC-8480DN All-In-One Laser Printer

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Paper size mismatch


1. Measure the paper you are using. A4 or Letter.
2. Set your printer driver default (on the computer) to the size in step 1
3. In each of the program like excel, word or adobe, remember to check page setup and make sure the size is that same as the paper size.

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Rx Fax info mismatch


Fax with Popfax with no more sending errors, busy signals, paper jam or faxes lost. So easy to setup Popfax service: no phone line installation or hardware purchasing required. Usually it takes only a few minutes to decide which package to choose and to subscribe to an internet fax service. The only things required are a device (Laptop, PC, Tablet or Smartphone) and an Internet connection. Try for free!

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Hi - I have a Xerox Workcentre 4250 Printer/Fax and keep getting error code 22-504 (Paper Properties Mismatch). The tray has the correct paper size ... what to do? All the pending jobs are idle ...


Check the print settings on the documents that are idle; they may be an off size rather than the standard and you may have to fake out the printer by "resetting" the paper size to the size of the print jobs; this sounds off but works in may cases. To reset the papersize, pull out the tray and put it back in, manually set the page to whatever it is calling for.

Please let me know if this is not clear,

Good Luck!

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3 Answers

Fax error message = TX cancelled:RX fax info mismatch???? Cannot send fax - How do I fix this error - Not all faxes return this message


Two Issues:

1. The Transmission Speed of the MX860 may be too fast.
Solution: on FAX Menu go to Settings>Device Settings>FAX Settings>Transmission Settings >"TX start speed" and change to 14400 or lower (14400 worked for me).

2. The recipient FAX machine may be receiving by a different number than the one you dial. This may occur if you dial a free-calling no.
Solution: Go to Transmission Settings as above>"Check RX fax info" and turn it to OFF. This disables the mismatch issue.

Hope this helps. aknz

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1 Answer

Konica/Minolta majicolor 2300DL printer


pleas check the driver settings, maybe there is a setting fit to paper or something.

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1 Answer

Paper mismatch when recieving a fax


I understand that while receving faxes, you are experiencing with paper mismatch error message.

Please select the paper type as plain paper fromt the front panel of the All-in-One and try to recevie faxes.

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1 Answer

Incoming fax problem


DON'T KNOW IF THIS WILL HELP-BUT MY PROBLEM WAS SIMILAR--MINE WAS SAYING PAPER TOO NARROW WHEN I WAS TRYING TO PRINT AND COPY. I JUST KEPT MOVING THE FRONT SLIDER AND THE LEFT HAND SIDE SLIDERS BACK AND FORTH AND TOOK THE PAPER IN AND OUT --TRIED AGAIN AFTER EACH TIME--IT EVENTUALLY FIGURED OUT I DID HAVE THE RIGHT SIZE PAPER--
ALSO TRY---MENU--THEN--COPY SET-UP--THEN PAPER SIZE--SEE IF PAPER SIZE IS SET RIGHT.

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1 Answer

Mismatch paper


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00055507&cc=ca&lc=en&dlc=en&product=79499

Oct 19, 2007 | HP PSC 2210 All-In-One InkJet Printer

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