Question about HP OfficeJet 5110 All-In-One InkJet Printer

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There is a Original Jam error in HP 4255 all in one while copy or scan

Every time there is error Original Jam , clear jam and then press OK , How to clear jam because there is no paper jam

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 25 Answers

SOURCE: Paper jam in HP 4255 office jet all in one printer

Clearing paper jams
Paper jams can be real or false. The unit may report a paper jam even when there is no jammed paper. The solution to a real paper jam or a false paper jam is the same.
CAUTION:
Jammed paper must be removed using the rear access door with the power cord disconnected to avoid mechanical damage. Do not remove jammed paper from the front of the unit.

  1. Turn off the HP product and turn it around so the back of the unit faces you.
  2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
  3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you.
Figure 2: Removing the rear access door

  1. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.
  2. From the rear access door opening, remove the jammed paper.
  3. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
  4. Reinstall the rear access door.
  5. Reconnect the power cord to the unit and turn the unit on.
Preventing paper jams
The following information will help prevent paper jams from occurring:
  • Never use paper that is torn or wrinkled.
  • If you are having problems using paper that has already been printed on once (recycling), replace it with new paper.
  • Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door is not locked.
  • Every six months to one year, clean the paper feed rollers with a rag lightly moistened with water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
  • When printing envelopes, tuck the flap into the envelope and crease the folds before printing.

Posted on Jul 08, 2008

RPFinney
  • 385 Answers

SOURCE: HP 6200 all-in-one --paper jam problem

Hi,

Check side ADF grips are correctly setup, paper tray is not mis-aligned, remove if poss, and replace to check.

check you printer's properties paper size is set correct for the paper used,

open the back door check for loose particles or paper,
remove slowly.

4 x Feed rollers in the back, revolve and clean with distilled water.
wait till dry, try printing again

Disconnect the power cord from the product.
Press and hold # and 3 while reconnecting the power cord.
When reset displays, release both buttons.
Try printing again.

Hope this helps
Regards.

Posted on Apr 16, 2009

  • 84 Answers

SOURCE: open door, clear carriage jam and press enter

If you have opened the paper moving roller, it may not be fitted properly.
There exist a circular timing strip on the left side of mechanism which actually senses the roller movement and position.
If the circular strip is not put properly between the sensors, the sensors willl read no movement even if the rollers are moving. Logically it means a 'jam' so it is dispalyed over.
Please place the circular strip properly between sensors.
The problem will be resolved.

Posted on May 14, 2009

  • 3 Answers

SOURCE: Paper cartrige cradle is stuck.

print cartrige cradle is stuck clear jam then press ok in hpphotosmart 7550

Posted on Oct 09, 2009

ChineseCrap
  • 1 Answer

SOURCE: HP j4680 all in one printer constant Paper jam message

Based on encouragement from olsnake above, I fixed it easily. It definitely WAS the encoder wheel (a thin clear plastic disk printed
with timing marks) on the left side of the paper-feed roller, as you look at it from the front. This wheel provides motion feedback to the paper feed control software. If the disk is detached/loose, the device thinks the paper feed roller is stuck or impeded, and thus gives the annoying error.

What I did:
1) Remove the scanner assembly (it comes off with a few screws, and is a totally separate unit; The printer works with it completely disconnected (after it complains that the scanner is malfunctioning). Beware that you don't break off the little control panel. Or you can be safe and remove the one screw holding it on, by prying off the 'HP OfficeJet...One" plastic cover.

2) Once you have removed the scanner assembly:
at the left side you will see three white plastic gears meshed together; the farthest one is covered in a circular black
plastic cover. With some care you CAN remove this cover without any additional screwdriver work.

3) in my case (and most others I bet) the thin disk was detached from the gear to which it should be attached. I just shoved it back on, so it was tightly mated to its white gear. You should also ensure that the clear disk goes through the optical sensor at the bottom (mine was).

4) I did not bother to replace that cover, if you can do it, good for you.

5) Test, and reassemble.

This is about the WORST product engineering imaginable. But I have a working printer again!

Posted on Jan 17, 2010

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'clear jam and then press ok' pls help and give the customer care assistance number


hi there!

you need to open up the top cover (cartridge cover) and remove the paper jam, also check for paper tear). check out the manuals and troubleshooting steps too, they're all for free and here is thenumber for customer support of hp: 800-HP invent or 800-474-6836.

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?document=&product=351125&lc=en

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Cant send nor receive faxes


dear sir,kindly follow the below instructions
Instructions
  1. Ensure that all cables are securely connected. First, make sure that the printer cable connecting your computer to your printer is connected securely. Then, make sure that the power cord is inserted into a wall outlet. Try your print job again after you have ensured that all cables are properly connected.

  2. Clear a paper jam if your printer is not responding or you are receiving a "Paper Jam" error message on your printer. To clear a jam, first open the rear output door by pushing down on the two levers on each side of the door. Opening the rear door simply makes it easier to clear a jam. Open the top cover on the front of the printer by pressing the release button on the right side of the printer. Locate the paper jam and use two hands to gently remove the paper jam. Try your print, scan, fax or copy job again.

  3. Clear stored or saved faxes if you are having trouble sending or receiving faxes. Old faxes may be stuck in the fax queue, which may be causing the printer to not respond. To remove stored faxes, press the "Menu" button on the printer and select "Fax Functions." Then select "Clear Saved Faxes." Wait for the queue to clear and try your fax job again.

  4. Remove paper from the automatic document feeder (ADF) input tray if your scan job is coming out crooked. The ADF input tray can only hold up to 50 sheets at a time. If there are more than 50 sheets in the input tray, the output may appear skewed. Try your scan job again after removing the paper.

  5. Adjust your computer monitor's display settings if your scanned image is not an accurate representation of the original image. This can be done in the "Control Panel" in Windows. Set the settings to the highest possible resolution and try your scan job again.

  6. Perform a power cycle on your printer if the previous steps were unsuccessful. To do this, turn off your printer, then unplug it from the wall. Wait a few minutes and plug the printer back in. Try your print, scan, fax or copy job again.


take care..thank you

Oct 04, 2010 | HP LaserJet 2840 Printer

1 Answer

Open door cariadge jam


this error generally comes in when there is actually a paper jam or it gives a false paper jam.. so first of all make sure that these should not be any paper stuck inside the printer.. clean all the paper rollers with a little moist lint free cloth.. then plug the printer directly to the wall jack for the power supply if not connected..
if it doesnt resolve the issue.. we may have to perform a reset as well ..

Oct 22, 2009 | HP OfficeJet 4255 All-In-One InkJet...

1 Answer

Paper cartrige cradle is stuck.


print cartrige cradle is stuck clear jam then press ok in hpphotosmart 7550

Sep 08, 2009 | HP Photosmart 8150 InkJet Printer

1 Answer

Carriage jam error


The Jam error is most likely cause by one or more of the sensor flags these are the plastic usually black things hanging along the paper path. One of those are either stuck or broken. Check the path and look for those items.

Feb 13, 2009 | HP Photosmart 3210 Printer

1 Answer

Paper jam in HP 4255 office jet all in one printer


the paper path may have some jam. It may have some solid particle or paper that's causing disturbance.
If not the paper moving mechanism is having problem.
Better get your printer serviced.....

Jul 17, 2008 | HP OfficeJet 4215 All-In-One InkJet...

3 Answers

Open door, clear carriage jam and press enter


If you have opened the paper moving roller, it may not be fitted properly.
There exist a circular timing strip on the left side of mechanism which actually senses the roller movement and position.
If the circular strip is not put properly between the sensors, the sensors willl read no movement even if the rollers are moving. Logically it means a 'jam' so it is dispalyed over.
Please place the circular strip properly between sensors.
The problem will be resolved.

Feb 27, 2008 | HP OfficeJet 4255 All-In-One InkJet...

2 Answers

Carriage Jam error always - how do I fix it?


Try resetting the printer (pressing the cancel button and connecting the power supply, check in the HP website if this is correct for your printer model) , after the reset the printer will clear any errors and will recalibrate the mechanism including the paper feed mechanism and the carriage.
Also check if the carriage is moving freely by disconnecting the power and moving it by hand.

Jan 21, 2008 | HP Photosmart 2710 All-In-One InkJet...

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