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Can't send or receive multi media text and picture text won't download when i get them

II'm unable to send multi media & picture text. When I receive picture text the download balloon appears but won't download. when I send anything over 1k of data the message say pending and never sends the text. I'm in full service area and have all 4 signal bars lit up.

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  • Contributor
  • 9 Answers

Contact your service provider and ask them to send settings to your phone. Its quick and free.

Posted on Jan 21, 2013

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Posted on Jan 02, 2017

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blade05811
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SOURCE: MOTOROLA KRZR KM1

to fix this problem you will need to contact your network service provider and get them to resend your gprs settings to your handset, this will than allow you to use the requested features on your mobile phone, because it sounds to me as though, either the gprs settings have not been set up or they have been deleted, hope this helps.

Posted on Mar 26, 2009

Bajanguru
  • 7752 Answers

SOURCE: Unable to send/receive texts with pictures

you will need to contact the at&t customer service center and have them assist you further with this.

Posted on Dec 26, 2008

  • 13 Answers

SOURCE: I'm able to receive/send text

check your message center number, if changed contact your service provider for the message center number :)

Posted on Aug 11, 2011

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it does sound like you are not hooked up to the internet on the phone contact att and see if you connected to the internet to be able to download pictures that sound be the problem hope this was helpful

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you will need to contact the at&t customer service center and have them assist you further with this.

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I work in TSD for ATT , and from multiple cases like this , customer do not know that ATT requires that all PDA phones do require a PDA data package , without this you will not be allowed to send or receive MMS messages.

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Most likely, your provider did not activate the text messaging for sending. The phone company has to activate the features to allow usage.

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