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The PlayStation 3 sound stopped working after the update 4.31 was downloaded. The rest of the PlayStation has full functionality it is only the sound that seems irreparably affected. The helpline were

The PlayStation 3 sound stopped working after the update 4.31 was downloaded. The rest of the PlayStation has full functionality it is only the sound that seems irreparably affected. The helpline were unable to assist. Any assistance would be much appreciated thank you.

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Try deleting that update and reload an older version. Either the new version is messed up or it downloaded with errors. You could also try reloading it again.

Posted on Jan 21, 2013

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I updated my PS3 to OFW 3.55 (via USB), now i want to update the Kmeaw CFW3.55 (via USB) and get the error code 8002F997 (after 78% of PS3 copying the update). It does not work if i try the update in...


8002F997

- This error is caused by an issue with updating the PlayStation 3 firmware by USB drive. Ensure there are no problems with the USB drive. Download the firmware update to the USB drive again to ensure the firmware file is not corrupt. Try the installation of the firmware again. If all else fails, update firmware over the network.

Sep 14, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

My old model ps3 stops playing any cd,DVD or games.... But everything else works just fine. Any solution? Updating 3.50 will help? Thanks


An update will most likely not help. It sounds like there is something wrong with your disc drive, and an update won't help that. Sounds like a hardware issue, my man.

May 01, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

When i put in call of duty modern warfare 2 the screen just goes black and it doesn't work


My advice is to stop and let Activision/Sony create a fix-the web is full of horror stories just like mine of people who played MW2 on older ps3s which stopped working after an update request!

Dec 28, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Error 800100a


If you receive an eight digit 800 series error code, there may be a few solutions.

Update the System Software.

Visit Playstation 3 System Software Update to download and install the most recent version.

To check what version of the System Software is currently installed on your PLAYSTATION 3:

1. From the XMB home menu, go to (Settings) > (System Settings) > [System Information].

2. The system will display the System Software version number.


Power-Cycle all Network Equipment

Power-cycle means to turn the networking devices OFF (i.e., unplug it from the power source), and then to turn it back ON after a set period of time. This will allow the network devices to refresh its settings.

Please power-cycle ALL of your network equipment, including any wireless access points, routers, Voice Over IP (VOIP) modems, and broadband modems for two (2) full minutes. After 2 minutes, you can turn on (or plug in) your equipment.


Check Your Enviroment

  • Make sure to allow adequate ventilation to flow from the PLAYSTATION 3's vents (i.e., avoid obstructing the vents with long/shaggy carpet, inadequate airflow from cramped entertainment cabinet setups, etc.).

  • Make sure to keep the PLAYSTATION 3 away from excessive dust, smoke, steam, extreme temperatures, humidity, or direct sunlight.

  • See the PLAYSTATION 3 system Safety and Support manual for full details on Safety Precautions and Use and Handling (manual included with the PLAYSTATION 3 system and available for download from PLAYSTATION 3 Manuals)

Restore Default Settings

During certain troubleshooting situations, it may be necessary to restore all of the PLAYSTATION 3 system settings back to their original "default" configuration.

  1. From the XMB home menu, go to (Settings) > (System Settings) > [Restore Default Settings].

  2. Once you select [Restore Default Settings], you will see a list of settings that will be restored. Scroll through them and press the (X) button to restore the settings.

  3. After the operation is complete, you will see the initial setup screen that appeared the first time you turned on the PLAYSTATION 3.
    You will need to go through the initial setup screen before you can use the PLAYSTATION 3.
IMPORTANT
The Restore Default Settings feature will erase any previously saved settings and restore all of the following settings to the default:
  • BD/DVD Settings
  • Music Settings
  • Chat Settings
  • System Settings
  • Date and Time Settings
  • Accessory Settings
  • Display Settings
  • Sound Settings
  • Security Settings
  • Network Settings
  • Internet Browser Settings
Also, do not confuse "Restore Default Settings" with the "Restore PS3 System" option (the next option down on the menu). The "Restore PS3 System" will not only restore the default settings, but it will also delete all hard disk content (You will lose all saved content from your PS3 system's hard drive if you use "Restore PS3 System.

If all these fixes fail to work you can contact sony at:

http://www.uk.playstation.com/Support/PS3
or
http://www.us.playstation.com/help-support/PS3

Hope this helps.

Jun 21, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Guitar hero world tour game has no sound all


check your disk for scratches or fingerprints.

Jun 11, 2009 | Sony PlayStation® 3 (60 GB) Console

1 Answer

While Iam update my ps 3 suddenly the update process stop


Sounds like a network connection error.
Check your WiFi connection settings on your PS3 and make sure everyting is setup corectly and are runnung at 100% speed

Mar 09, 2009 | Sony PlayStation 3 40GB System

2 Answers

NBA 2k9


you need to delete some stuff off of your hard drive. its full. maybe delete some updates you dont need or some game demos.

Dec 29, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Print function stopped working. Brother MFC 5840CN


First things first:

press menu then start bk-copy then fourtimes arrow-up button. machine will display an error code no. plz post AS A NEW POST again.

BTW: The update has nothing to do with the stopping of the machine!

Jan 10, 2008 | Brother MFC-5840CN All-In-One InkJet...

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