If you receive an eight digit 800 series error code, there may be a few solutions.
Update the System Software.
Visit Playstation 3 System Software Update to download and install the most recent version.
To check what version of the System Software is currently installed on your PLAYSTATION 3:1. From the XMB home menu, go to (Settings) > (System Settings) > [System Information].
2. The system will display the System Software version number.
Power-Cycle all Network Equipment
Power-cycle means to turn the networking devices OFF (i.e., unplug
it from the power source), and then to turn it back ON after a set
period of time. This will allow the network devices to refresh its
Please power-cycle ALL of your network equipment, including any
wireless access points, routers, Voice Over IP (VOIP) modems, and
broadband modems for two (2) full minutes. After 2 minutes, you can
turn on (or plug in) your equipment.
Check Your Enviroment
- Make sure to allow adequate ventilation to flow
from the PLAYSTATION 3's vents (i.e., avoid obstructing the vents with
long/shaggy carpet, inadequate airflow from cramped entertainment
cabinet setups, etc.).
- Make sure to keep the PLAYSTATION 3 away from excessive dust, smoke, steam, extreme temperatures, humidity, or direct sunlight.
- See the PLAYSTATION 3 system Safety and Support manual for full
details on Safety Precautions and Use and Handling (manual included
with the PLAYSTATION 3 system and available for download from PLAYSTATION 3 Manuals)
Restore Default Settings
During certain troubleshooting situations, it may be
necessary to restore all of the PLAYSTATION 3 system settings back to
their original "default" configuration.
- From the XMB home menu, go to (Settings) > (System Settings) > [Restore Default Settings].
- Once you select [Restore Default Settings], you will see a list of
settings that will be restored. Scroll through them and press the (X) button to restore the settings.
- After the operation is complete, you will see the initial setup
screen that appeared the first time you turned on the PLAYSTATION 3.
You will need to go through the initial setup screen before you can use the PLAYSTATION 3.
The Restore Default Settings feature will erase any previously saved
settings and restore all of the following settings to the default:
- BD/DVD Settings
- Music Settings
- Chat Settings
- System Settings
- Date and Time Settings
- Accessory Settings
- Display Settings
- Sound Settings
- Security Settings
- Network Settings
- Internet Browser Settings
Also, do not confuse "Restore Default Settings" with the "Restore
PS3 System" option (the next option down on the menu). The "Restore PS3
System" will not only restore the default settings, but it will also
delete all hard disk content (You will lose all saved content from your
PS3 system's hard drive if you use "Restore PS3 System.
If all these fixes fail to work you can contact sony at:
Hope this helps.