Question about Office Equipment & Supplies
Machine does not feed paper from tray or manual. Always indicated "paper jam". Open front and/or reset and go through the same cycle. Appears that the Paper drive(s) are not working. Perhaps a board failure that drives the paper feed motors. Would like to find a schematic so I can troubleshoot. It is NOT any of the feed rollers.
Sometimes the sensor which detects paper jams gets knocked out of
position during moves. NEVER move a printer while it is on. Don't even
slide it around on your desk a little bit. If this is the case, your
printer needs a replacement sensor which likely requires a professional
to install. It would probably be cheaper to buy a new one anyways.
You can try the following to correct the issue:
1.Get a can of compressed air. As per the directions on the can, dust anything you can get at within the printer without moving or touching the internal mechanisms. It is possible that dust or smoke has gotten onto the sensor and is causing false paper jams.
2.open the rear access panel of the machine. You will see black rollers. With a slightly damp cloth (no paper towels) gently wipe at the rollers. Dirty rollers will not grab the paper properly and this may be confusing the mechanism.
If you need any technical help on printer then you can reach at here
Posted on Jan 21, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Paper not feeding in the
After so much paper goes thru the rollers they pick up dust and dont stick. Some models you can unplug and then use a q tip soaked in alcohol to clean the roller. Others require you to take them apart to clean. If you have to take it in to get fixed then check out the new ones from a computer store. Sometimes its cheaper to get a new printer than go get yours repaired or cleaned. If you do decide to have it done look really close when they get done and ensure the rollers were cleaned with alcohol. Otherwise they mihgt still have a oil coating on then and that causes them to slip also, especially on photo paper. They will argue in some places that the alcohol will dry out the rubber and it will age and crack. Altho this is true I have yet to see a dry, aged or cracked pickup roller, even 15 years in the business. I think thats because it takes longer to age and crack a rubber roller than it does to just wear out the machine. Jonathon
Posted on Jun 18, 2008
You have to spin them backward to get them into a good position to clean them, They will resist you, but just take it slow and clean them with alcohol or formula 409 type cleaner.
But what will often cause jams on that machine is the seperation pad that is located on the paper tray itself. It will get very slick and allow 2 or more pieces of paper to feed, It is a small gray to black pad on the middle front of the tray, about 1/4 inch wide and and inch or so long, If it is smoothe scuff it with some scotch brite then order one or two.
Google a business called "the parts drop" and call Britt, they should have the pads and rollers at a fair price.
Posted on Feb 09, 2009
not take apaper
not feed a paper
hey im tuval from israel,
first of all im sorry about my english :)
and now to the point.......
look, if you know where the feeding wheel its good (like elastic material over this wheel) , now take a"nail cleaner" (aceton)
and clean this wheel (the elastic thing), i did thet and the problem is gone!!!
after the cleanning send 15-20 empty doc to print (remember - empty, dont use you ink - you dont have to - save money), if all the paper is out from the printer,
you fix that.
i hope i help you.
hope fore replay.... :)
Posted on Jun 20, 2009
Check the gear on the left side of your printer where the disk encoder strip is attach,the gear is not holding the metal shaft your need to replace that gear. The problem is in the inner hole where the shafting is attached.
Posted on Nov 03, 2009
Tips for a great answer:
Nov 02, 2014 | Office Equipment & Supplies
Jun 12, 2014 | Xante Accel-a-Writer 3N Laser Printer
Jul 05, 2011 | Toshiba Office Equipment & Supplies
Oct 27, 2010 | Brother HL-4070CDW Printer
Aug 16, 2010 | Brother MFC 8840D All-In-One Laser Printer
Apr 05, 2010 | Brother HL-2040 Laser Printer
Feb 14, 2010 | OKI C5500n Printer
Feb 04, 2009 | Xante AW 1200 Laser Printer
Dec 23, 2008 | Office Equipment & Supplies
61 people viewed this question
Usually answered in minutes!