Question about Creative Labs Zen Micro MP3 Player

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My zen vision m only works when plugged in.

My mp3 works great when it's blugged in with the USB cord. Then as soon as I unplug it will die. It's like there is no battery inside or something? I'm not ever sure how to open the dang thing to check the battery. HELP!!!

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Re: My zen vision m only works when plugged in.

There is a great guide on Zen disassembly on, plus, it may be time for a new battery, since Lithium-Ion batteries last three years at the most. You can find discount batteries on , hope this helps.

Posted on Sep 26, 2007

Re: My zen vision m only works when plugged in. - Creative Labs Zen Micro MP3 Player MP3 & Digital Media Players

Take it back. the battery is fried

Posted on Jul 19, 2007

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My PC can't seem to recognise my Creative Zen Vision M 30gb anymore. It has been working fine but today nothing doing. The display on the device says it is docking when I plug into PC but PC says it is not...

What you have to reset is the PC, not the Zen.

Try unplugging the PC AC cord for ten-fifteen minutes. This will drain power and get rid of electrostatic charges accumulating on USB connector contacts.

If that does not work, check USB status in device manager, and test the Zen with a different cable. Also test the unit on a different computer.

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try this worked for me.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

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Creative zen vision :m 30gb wont turn on

if you don't have the kind of charger that goes directly into the dock connector, the zen vision needs a 5V charger ( it happens to be compatible with the PSP charger). if you just plug it into a usb cord it will not charger. you may also need the little white adapter piece the goes into the dock connector. i know only one place that sells older creative zen accessories and repairs creative zen visions . if you have all of that: i assume you pressed the little reset button on the bottom, it may just be frozen? if that doesn't work and you are sure you're charging it right, your logic board is dead.

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The first problem is probably a software incompatibility between Creative's software and Windows Media Player version 11. The second problem is possibly a need to replace the battery. 3rd party batteries are about 20 dollars now.

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. How to reset Zen v +

Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
If that doesn't fix it try the USB cable

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Try a different USB cord if you have one and plug it in to a desktop computer (not a laptop). Leave it plugged in for a while and the battery might be charged enough to display the screen (happened to me on my zen vision M and this fixed it)

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there seems to be a problem with the batteries for the Zen. I have just sent mine in for warranty work as it will work if you have it plugged into an AC adapter but it won't work as soon as it's unplugged even after charging all night. The USB will not charge it either. Creative has sent a replacement unit, but there is a serious problem with the battery.

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