Question about HP LaserJet 2300dn Printer

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I getting Error code 13.02.00 for HP Printer LJ2300dn

With the mentioned printer I used A5 Paper size in Tray1 & A4 paper size for Tray2 .... My problem with tray1 only every time I print from tray1 with A5 size I getting the 13.02.00 error code. Recently I have replaced Tray1 Pickup Roller & Tray1 separation pad but I facing similer issue. When A5 paper feed printer feed 2 sheets one will stop at Ejection Fuser roller & the other one it will jam at the bottom of Toner Cartridge. I did paper path test from Tray1 with " A4 paper " after cleaning printer from dust with 100 pages it's printing fine without any issue, then directly I did Paper Path Test from Tray1 with " A5 paper " then I face same issue. Please help. Thanks. Jaffar

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  • Contributor
  • 11 Answers

Solution clean the paper sensor and service the two solenoid that's the problem inside the printer

Posted on Jan 21, 2013

Testimonial: "How could I service the 2 Solenoid ?"

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Posted on Jan 02, 2017

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SOURCE: hp laserjet p3005dn tray1 manual feed problem

you can choose mp first in "paper handing" printer menu or print tray1 is A4 default in properties of printer software.

Posted on Jul 27, 2009

  • 7 Answers

SOURCE: I have a HP CP2025

It sounds like a blockage in the paper path at the rear of the unit. This unit picks from the rear of tray 2, and there is a separate path for tray 1 that conveys the paper above that tray and back to where it can intersect the main paper path. Sounds like you have a blockage where those 2 paths intersect.
Remove the cassette 2, and in that hole, there are 2 levers that allow you to lower the bottom half of the tray 1 bypass path. Look back in there for the tiniest scrap of paper left behind.
Next, if nothing is found, open the rear door, and again with a flashlight, look down in the bottom of the paper path for a small bit of torn paper, or some other obstruction. Odds are this is your problem.

Posted on Mar 01, 2011

Whispis2
  • 192 Answers

SOURCE: A HP Color Laserjet 3000n has the following errors

Perry,
Usually I have found that there is a scrunched up piece or bit of paper in the fuser.
I am adding a link below that will take you through the step-by-step process and you should find the source of the problem. Be careful when touching the fuser that thing gets HOT!!
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00506722

Please let me know if this has helped and if i can help you any further.
Thanks

Posted on Mar 31, 2011

  • 21 Answers

SOURCE: printing from tray 2 of HP color laser jet 2700 is causing jamming in the printing path. One after another two pages get into the path of printing thereby causing jamming and the printer stops. One p

you have to check the paper you use is it the same format in the printer setup.


http://www.smoothprinterservice.com

Posted on Jan 02, 2013

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