Question about Lexmarkr X646E Multifunction Printer - Monochrome - 50 ppm Mono - 1200 x 1200 dpi - Fax, Printer, Copier, Scanner - USB - Fast Ethernet - LEX22G0325

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INVALID SCANNER CODE error

We have X646e Lexmark Printer. After not using it for few weeks we connected back again to power outlet and started it. But we got INVALID SCANNER CODE error. I went on-line and got this solution that said "Download valid scanner code to the MFP." I did not understand what it means. So our printer is not working and we needed help

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You need to download the firmware from support.lexmark.com then send it to the printer either via the network connection or usb. If you are connected by ethernet you can put the devices IP address into internet explorer and send it via the printers built in webpage, you will find an update firmware option there in the configuration menu. To use usb you would need to get the usb flash utility first
INVALID SCANNER CODE error - invalid-scanner-code-error-e3q1db5q03uhq1rbcp1qybgn-3-0.jpg

Posted on Jul 04, 2016

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I have the same issue, It just means to update the firmware. so far, i haven't got it to work after the firmware update. I laready replaced mainboard and scanner control board. lexmarp suggest to replaced the whole flatbed scanner.

Posted on Aug 19, 2014

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1 Answer

Lexmark x646e saying scanner cable missing while cables are connected. How can I fix?


X646e - 298.02 Scanner cable missing
The ICC card and/or Motor Driver Card has failed.
ICC - 40X0485
Motor Driver Card - 40X0486

ICC is located in the rear of the flatbed assy. Motor Driver card is in the rear of the ADF Assy.

Feb 13, 2015 | Lexmark X 646e MFP - multifunction ( B/W )...

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Lexmark x945e..scanner missing/ cable unplugged..298.01troubleshooting


Turn off printer.
Begin by unplugging ALL exterior peripheral cables that plug into scanner and printer base. Pay close attention to all pins on these cables and ensure none are bent.
Put all cables back carefully ensuring to properly seat them.
Turn printer back on.
If error returns, then you would need to then check all connections on Scanner Controller Card inside scanner.
Could be this card and/or cables, or RIP(system board).

Jun 22, 2013 | Lexmark X646e All-In-One Laser Printer

1 Answer

298.02 error


A 298.01 or 298.02 Scanner Missing error is generally caused by one of the scanner cables being loose or unplugged. Please check this article on how to troubleshoot the issue: http://bit.ly/N1QLen

Aug 30, 2012 | Lexmark X646e All-In-One Laser Printer

1 Answer

Lexmark x646e error 298.02 scanner missing, cable unplugged.


Who ever thinks it is a software (as in computer driver) problem, you need to read what the problem was and the steps already taken to solve.
As you can see it is clearly to do with the cables and is a common problem with these copiers. We have three in shop right now with same issues!

The areas to look at are the cable connectors for damage, if you are technical you can open the adf plastic covers, and follow your scanner cables make sure no "pinching" has occured.

Other than that you can try factory reset, although this rarely works for this problem.

Refurbished units are retailing arond $350-400 all over google.

Aug 21, 2012 | Lexmark X646e Laser Printer

1 Answer

Hi i have a lexmark x646e printer/scanner. When i copy or scan a black line appears in the paperwork. If you an please contact me asap. Thank you!


Debris or marks on the scanner glass can affect the quality of the scanned or copied documents. Please try to clean the flatbed. Please click on the link below for more details.


http://bitly.com/q9lAn0


If you need further assistance please contact Lexmark technical Support.

Aug 12, 2011 | Lexmark X646e All-In-One Laser Printer

1 Answer

Lexmark X6570 printer cartridge black or colour not recognised error 005, they are correct cartridges, contacts are clean, will not print test page, used diagnostic tool and quote: incorrect cartridges,...


The Lexmark X6570 printer uses these cartridges: - #41, #41A, #42, #42A, #43XL, #44XL
Follow the steps below to fix the problem: 1. Remove the print cartridge that is indicated and close the cartridge carrier lid. 2. Close the scanner unit. 3. Disconnect the power cord from the electrical outlet. Wait a few seconds. 4. Reconnect the power cord to the electrical outlet. 5. If the power button is not lit, press it to activate. 6. Reinsert the print cartridge and close the cartridge carrier lid. 7. Close the scanner unit. 8. If the error reappears, then it could be a faulty cartridge. Replace the print cartridge with a new one, close the cartridge carrier lid, and close the scanner unit.

Jul 28, 2011 | Lexmark X6570 InkJet Printer

1 Answer

900.80 rip error


Step 1: Turn off the printer for 30 seconds or longer to clear its memory
Do not power the printer off and on too quickly. Doing so can cause a power issue and
create this type of issue.

Step 2: While the MFP is off, clear any pending print jobs from the computer or the network queue.
This will prevent any corrupted print jobs from being re-sent to the MFP when it is powered
back on.

Step 3: Did the error message return?

Yes: If the 900.80 error returns when the printer is powered up or when you try to print again,
continue with Step 4 or go to Contacting Lexmark.
No: If the 900.80 error does not appear on the printer screen, use the printer operator panel to
print a menu settings page. If the error does not return, continue using the printer.

Step 4: Power the MFP off and disconnect all communication cables (i.e., the parallel, Ethernet,
and USB cables). The only cable that should be connected to the printer at this time is the
power cord. There might be a problem with either the printer, a communication cable, or the
print job itself. If possible, connect the printer's power cord directly into a grounded wall
outlet.

Step 5: Power on the MFP again.
Did the error message return?

Yes: A service call may be required. Please contact Lexmark Technical Support or a

local authorized service center in your area for additional assistance.

Replace scanner control card (SCC) first, if no fix replace FB CCD Asm


Parts number
40X2194 - SCANNER CONTROL CARD
40X2193 - FLATBED CCD ASM


No: If the 900.80 error does not appear on the printer screen, use the printer operator panel

to print a menu settings page. If the error does not return, continue using the printer.

Jun 18, 2011 | Lexmark X782e Laser Printer

1 Answer

I have a lexmark pinter/fax model x646e, i do not have the manual. when i am trying to make copies it reads" 290.01 scanner jam, remove all originals from the scanner" but there is nothing stuck. i have...


This is a hardware issue. Maybe the sensor, the pick arm or the pick roller itself that's causing the problem. Here's an article on Repeated '290' Paper Jam Messages Occur When Using the Automatic Document Feed (ADF) on a Lexmark X64x Series Printer. Just click on this link: http://bit.ly/clBsWr. If this doesn't help, I strongly suggest you contact Lexmark Technical Support to further investigate the problem. Thanks.

Jul 26, 2010 | Lexmark X646e All-In-One Laser Printer

1 Answer

Lexmark X646e 927.02 Service fan stalled


This means the fan on the top of the machine, just below the scanner is not working or not working correctly. You will have to replace it.

Jan 06, 2010 | Lexmark X646e All-In-One Laser Printer

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