You have to be running NT, XP or Vista to access the drive. I take the power cable out, then plug it back in. Or try rebooting with the hard drive plugged in. Also purchase a USB Extension port so you can unplug the USB when not in use to stave off overheating. Go to Seagate and download Seatools. Also Download the source code for the drive while you are there.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I take it that this is a standard power supply out of a PC (switch mode)
These are a common connection point on any brand PC
Use a DC Voltmeter to find the Ground, +5 Volt & +12 volt wires to power your 3.5 inch Hard Drive. The 2.5" Hard Drives (laptop) has only Ground (Black) & +5 Volt.
The hard drive needs a proper regulated power adapter for the hard drive to work. If the hard drive is a 5.25 inch drive it requires 12 volts and 5 volts power supply. If the hard drive is a 3.5 inch drive it requires a 5 volt power supply.
Have you got the original power adapter?
If so the voltage details are printed on the label on the bottom of the adapter.
If the external USB Seagate hard drive houses a 31/2" drive then it requires an power adapter that provides +12 volts and +5 volts both supplying approx 2000mA of current.
If the Seagate uses a 21/2" (laptop) hard drive then it only requires +5 volts power adapter.
The only problem is the power connector to the external drive, make sure it suits the external hard drive unit and the power pins are correctly wired for the Seagate. If the polarity of the plug is incorrect lt wired (ie reverse polarity) then it could damage the USB hard drive and adapter case.
A user on the Seagate forums indicates that his uses a 12V 2A DC power supply. I would suggest, however, that you remove the hard drive from that enclosure and place the drive either inside your PC or inside another enclosure.
i own the exact same drive. i'm looking for a spare power supply, came across this website, and saw your problem. the power supply is 12 volts dc at 2 amps. the connector that gets plugged into the hard drive: center pin is power (positive) and outer "shield" is ground (negative). hope this helps.