Question about Xerox Phaser 6300DN Laser Printer

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High capacity toner error - Xerox Phaser 6300DN Laser Printer

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  • Anthony Jan 27, 2013

    The printer is 6300. Yes I am replacing a finished toner cartridge and the new high capacity one gives the error. Yes the cartridge is OEM Xerox and the part number is 106R01145. color is Magenta. Also the high capacity Black is OK but all the other colors (Cyan and Yellow) are standard capacity.

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What is the error that you're getting? Install cartridge or toner empty or other?

Posted on Jan 21, 2013

  • Anthony Jan 22, 2013

    Toner Cartridge not supported is the error message.

  • NICK FIRTH Jan 22, 2013

    And you have a 6300 correct? Are you replacing a cartridge and that caused the error? Are you using OEM Xerox or other? What is the part number that you ordered? And which color is it?

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You have replaced the toner cartridge but you still have to replace the imaging unit which is the drom that the toner cartridge attaches to.
Toner Cartridge OK, Low, Empty When 15,000
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7,500 (standard-capacity
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Xerox Part Numbers

Toner Cartridges:
Standard Capacity Yellow 016-1975-00
Standard Capacity Magenta 016-1974-00
‘ Standard Capacity Cyan 016-1973-00
Standard Capacity Black 016-1976-00
High Capacity Yellow 016-1979-00
High Capacity Magenta 016-1978-00
High Capacity Cyan 016-1977-00
High Capacity Black 016-1980-00

Imaging Units
Cyan 016-1993-00
Magenta 016-1994-00
Yellow 016-1995-00
Black 016-1996-00
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Standard capacity toners ere 2000 page for the colours, and 3000 page for the black, so they can soon be used up.

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There are high quality remanufactured cartridges available now, as good as OEM, and typically you'll get a Hi Capacity Remanufactured cartridge for the same sort of price as a Std Capacity OEM cartridge.

As a short term solution at a lower cost than replacement cartridges, you could just replace the cartridge CHIP. The printer would then think the toner was full (there'll likely to still be some toner in it), so you'll be able to print. Don't run the printer like this for ever though, as the toner has some lubricant properties, and with a TRULY EMPTY cartridge, you'll eventually do some damage to the cartridge, and then possibly the transfer belt (and you don't want to be changing that until it's rated 100,000 page life is up.

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