Not nokia but ZTE F102 phone is gone in to FTM mode
I have just paid fixya then found this, my email given is
[email protected]
--------------------------------------------------------------------------------
My ZTE F102 phone is gone in to FTM mode & says No service for some reason & I don't know how to solve this,
I'm in UK & on 3 network,
Please reply with solution asap
Thank you
jbjasoos
View Public Profile
Find all posts by jbjasoos
#2 10-12-2009, 10:14 PM
pav
3G Forum Moderator Join Date: May 2004
Posts: 4,560
Re: ftm mode on ZTE F102
.......................................................................................................................................
I have this problem also! Does anyone have any idea how this can be resolved?!
Cheers.
Einsteinsquared
View Public Profile
Find all posts by Einsteinsquared
#7 15-02-2010, 10:43 AM
ben10
3G Forum Member Join Date: Feb 2010
Posts: 1
Re: ftm mode on ZTE F102
--------------------------------------------------------------------------------
i am also experiencing this problem. can someone please instruct me on how to get my phone back to its normal mode, or why it is in this "ftm mode."
ben10
View Public Profile
Find all posts by ben10
#8 15-02-2010, 01:26 PM
HowardHopkinson
3G Forum Member Join Date: Feb 2010
Posts: 72
Re: ftm mode on ZTE F102
--------------------------------------------------------------------------------
I suggest you contact customer services.
There doesn't seem to be much info about your problem, other than many people seem to have it.
__________________
HowardHopkinson
View Public Profile
Visit HowardHopkinson's homepage!
Find all posts by HowardHopkinson
#9 02-04-2010, 12:48 PM
yodayoda
3G Forum Member Join Date: Apr 2010
Posts: 2
Re: ftm mode on ZTE F102
--------------------------------------------------------------------------------
I had this problem, first there was no signal in a busy city center. I took out the battery and replaced it. Then occurred a white screen with ftm in red letters, all the menus worked but no signal and couldn't access memory card. I thought it was some kind of security lock and took it to the 3 store. The manager claimed he had never seen this error, and should speak to customer services as they would know what to do. I spoke on phone to customer services. They kept me on hold for quite a while, they eventually said it was a zte handset manufacturing error and if i send in the phone they will fix it free of charge. After a lot of wangling they also said they would give me £5 free credit for my time wasted. I sent it in.
I got a letter back, very quickly. they claimed there was liquid damage to the phone, and so it is not covered by warranty. (this is a blatant lie!) If they did not hear from me in 14 days they would send back the phone and i would have to pay £20 for service charges! or they would offer me a refurbished handset at a discounted price. I recieved no further communication from them.
I had to buy another handset. They had not added the £5 they said they would.
I phoned them. They transfered my call to 6 different sections. keeping me on the phone for over 45 minutes. They said i needed to sign up to a 3 contract. (i am on pay as u go) I laughed at this. They refused to call me back. I eventually convinced them to call me back. They said the section dealing with my problem was closed and they will call me back tomorrow. The Indian call center staff were surly and quite frankly rude.
I await there call.
yodayoda
View Public Profile
Find all posts by yodayoda
#10 25-05-2010, 02:51 PM
yodayoda
3G Forum Member Join Date: Apr 2010
Posts: 2
Re: ftm mode on ZTE F102
--------------------------------------------------------------------------------
well, they did call back, 1 hour late. The guy immediately put me through, without any explanation, to a mobile phone repair center in scotland, which does not actually deal with '3'.
I was incredulous!
a complete waste of time. not only unhelpful but willfully obfuscating.
i gave up, was too stressful to deal with these 'people'.
my advice - go with another provider.
×