Question about Ezonics EZ368 Webcam

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My webcam wont work on MSN

I've installed my webcam and it works on skype but when i try to use it on msn it says "We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again" If i try to go to the video and audio settings in messenger then i get a box pop up that says "We are unable to run video and audio settings". I've done this with all other programs closed and signed out, and i've checked all the sound settings in the control panel and on the actual webcam, it works everywhere except msn...help?

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  • mdarrington Feb 21, 2009

    I have the exact same problem with the webcam on my vaio. When I go to tools .. audio visual set up, a pop up tells me it is unable to run. Skype works fine though as do other programs

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2 Answers

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  • Expert
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See section C. Windows Live Messenger in the info below.
Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 30, 2009

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  • Ezonics Master
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1st You download Webcam Driver.
My webcam After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.
Ezonics Camera Drivers for Windows XP Vista Windows 7

Posted on Apr 05, 2014

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