Question about Reliance Water Heater #6-40-UBRT 40GAL Gas LowNox Heater
Pilot light won't stay on
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
this is either the thermocouple lead or the uni control i would replace the thermocouple leed first, these parts can't be repaired they have to be replaced
Posted on Jul 14, 2010
The Reliance 606 has an enclosed thermal couple. Before you try taking that assembly apart take a wire brush to the bottom opening directly under the burner. There is a metal filter on the very bottom of the water heater. It could be that the filter has gotten filled with dust or animal hair. It took a serviceman 2 days to figure this out for me. The water heater has to have good airflow through that filter to work well.
Posted on Sep 29, 2010
SOURCE: The pilot light went out
The paid answerers might have a specialist in your model of water heater.
As a free answerer, I specialize in providing resources that might help you for free.
When you say the gas control pieces, I assume you mean you replaced your entire gas valve with a generic dial-type gas valve.
You replaced thermocouple, but you did not replace burner assembly that includes the pilot tube.
Your other gas appliances are working fine.
You have not installed a new gas furnace with a blower that is vented up the same chimney as the water heater.
You have put your hand near the vent hood to see if there is backflow coming into the water heater when the furnace turns on.
You have removed the vent hood to give you access to the vent pipe, and you lit a match and the smoke from that match drafted upwards. You have done the lighted-match test when the furnace turns on which reveals the general condition of the venting stack.
You have checked your outdoor vent stack to make sure there is no obstruction, or the vent hood is not missing.
The burner flame on the water heater is a clear blue color with very little yellow. This shows the quality of the combustion air and reveals if amount of gas flowing to burner is restricted.
Reliance is an AO Smith company
The site doesn't have a manual for the 501
I e-mailed Reliance several weeks ago asking for a 501 manual.
They send a generic gas water heater manual with no troubleshooting
Link above shows a typical Reliant heater, the 616
Age of your water heater can be seen on serial number.
The two numbers following first letter are the year water heater was made.
Troubleshooting begins on pg 29
Troubleshoot flowchart begins on page 31
The new gas water heaters have the FVIR system so troubleshooting includes that information.
I don't think the 501 would have a FVIR flammable vapor prevention because it is older
The new systems have an igniter
The troubleshoot flowchart gives valuable information
Posted on Oct 30, 2010
Most gas water heater problems can be solved by having service technician perform yearly maintenance. Or by doing maintenance yourself.
This maintenance includes cleaning burner parts and combustion chamber, checking gas pressure and supply, bleeding air out of gas line, checking vent draft, making sure air supply is adequate and not exposed to chemicals, cleaning air intake. Also adjusting flame sensor so it is positioned correctly. If water heater is connected to electric circuit, the outlet must have correct polarity.
You can get gas to appliance indicates the gas control valve and water heater are not locked out. But the gas control valve thermostat can still be bad.
Open following link for illustrations, typical service manuals, and maintenance information, and images of gas control valve thermostats.
Posted on Jul 20, 2011
Tips for a great answer:
Dec 28, 2015 | Reliance Water Heaters
Jan 05, 2013 | Reliance & LP Gas Water Heater Control
Aug 20, 2012 | Water Heaters
Aug 12, 2012 | Water Heaters
Aug 09, 2011 | Reliance Natural Gas Water Heater Control
Jul 20, 2011 | Reliance & Pilot Assembly for Natural Gas...
Mar 03, 2011 | RELIANCE ELECTRIC WATER HEATER
Mar 04, 2010 | Reliance & 30 Gal LP Gas Water Heater
Feb 13, 2010 | Reliance & 50gal Electric Water Heater
54 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: