Question about Tomtom ONE GPS Receiver

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Tomtom ONE XL doesnt go past start up screen

Drums sound at the start then the start up screen appears but thats it until the battery goes flat or i reset it - same problem when unit is reset

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  • sales479 Jan 27, 2009

    i am unable to get to the main menu, even after putting a satety pin into the reset hole

  • Anonymous Jan 29, 2009

    my problem is can't get past start up with drum

  • sales479 Feb 01, 2009

    i do not have a back-up of my original maps, i am not fussed to lose any changed maps - is there a way to restore factory settings? - i need my tomtom!!

  • Anonymous Feb 02, 2009

    i have tried to opertate my tom tom from the computer, but when i press that icon, it tells me that this feature is unavailable??

  • bizziar1 Feb 17, 2009

    Help, tomtom 3rd will not boot past start up screen and the power button does nothing once you turn it on (boots to the picture of the car view out the window). If I connect it to the pc I can actually use it on the pc screen. Tried the reset and letting it go dead nothing gets it started. no backup saved, dumb move on my part

  • Bo Trevathan
    Bo Trevathan May 11, 2010

    Do you have a backup of your original map setup saved? You may want to go to your TomTom Home screen and restore the backup to your TomTom. I have heard of a lot of folks having this issue, and it being resolved by restoring the backup. Please let me know if this helps.

  • Bernie Thames
    Bernie Thames May 11, 2010

    Are you able to get to the main menu or do you just see the Tom Tom logo screen that displays with the drums?



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You may want to try operating your TomTom from TomTom Home. This has seemed to work for a lot of people who do not have backups, as you are connected to their site. Apparently, a file or two are updated, and you are back in business. Here's an example:

"Though not using a 720 my 500 wouldn't startup after upgrade to 7.16. Always stuck on the first splash screen.

After conncting to Home I chose Operate my Go and another file was downloaded. After this the device would boot up norammly when not connected to my PC.

Might be worth a try."

Posted on Feb 02, 2009


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To change language of my tomtom gps xl how?

Do this whilst it is disconnect from a PC

Whilst it shows a map display touch the screen once.

Select the icon that looks like a spanner / wrench

Use the right arrow on the display until you see a bunch of flags. (if you shoot past it just keep going until it comes around again)

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Hope this gives you the information you need

If it helped please rate

Feb 28, 2010 | Tomtom One XL GPS Receiver

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I have a one xl with no manual or instructions please supply asap. My display goes out after 2minutes andprogressively shortens with continous usage. is the battery low or what please assistregards Ray.

you can download a copy of your manual HERE
from the tomtom website.

your right! your unit is probably powering off from a low battery...tomtom recommends charging it via the usb cable from your computer for atleast 4 hours..

after you charge it up enough that it will start, tap the screen where it shows satellites linked, then in the upper ight corner you can see the battery and if its charging and what percentage af the battery is charged..

its a common problem on these Xl not to charge, but it just might be low on battery.


Oct 14, 2009 | Tomtom One XL GPS Receiver

1 Answer

My tom tom one XL turns on but doesnt go past the start up screen

If you are talking about the Main Menu that shows only 5 icons, tap change preferences, then show all menu options. From there you will see all the icons and menus that are available for your One. Thanks for using Fixya!

Jan 26, 2009 | Tomtom ONE GPS Receiver

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