Question about Tomtom ONE GPS Receiver

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My tom tom one XL turns on but doesnt go past the start up screen

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  • sales479 Jan 27, 2009

    the start up screen i am talking about is the picture that you see when you first turn it on!!, it seems locked

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  • 124 Answers

If you are talking about the Main Menu that shows only 5 icons, tap change preferences, then show all menu options. From there you will see all the icons and menus that are available for your One. Thanks for using Fixya!

Posted on Jan 27, 2009

  • Bernie Thames
    Bernie Thames Jan 28, 2009

    I'll keep trying to get a solution for you. Did it ever work?

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Posted on Jan 02, 2017

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1 Answer

Tom tom dont want to turn on


Did it overheat? or is just the battery dead?
If the LED, comes on, when you connect it to the power, even when the battery is bad, the tom-tom should start working, when you press the power button. Make sure it is getting power. If that does not work, perhaps you should replace the battery.

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I have a TOM TOM one XL GPS and it will not power


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Tom tom keeps turning off ?????


The internal rechargeable battery has failed; they don't last forever.

Just search "TomTom One XL battery" and you'll find the the parts and step by step guidance on what to do.

May 28, 2010 | Tomtom One XL GPS Receiver

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When I turn on there is only a cross over the SD card.


This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card, Connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you updat.

Jun 14, 2009 | Tomtom One XL GPS Receiver

2 Answers

When I switch on my TomTom, SD card has a red cross?


This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card, Connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you update.

Jun 13, 2009 | Tomtom One XL GPS Receiver

1 Answer

Tom tom one Xl wont load


Hi,maybe that the memory card is knackered! (tomtom ones are poor quality and slow) Have you got a spare card that you use in a camera maybe, if so format it using fat 32 on your computer and then copy and paste all your files one by one onto it. I this works I would recommend a sandisk ultra 2 as a replacement card, worked for me!

Feb 24, 2009 | Tomtom One XL GPS Receiver

2 Answers

TOM TOM is frozen


To reset your ONE XL, use a straightened paper clip, or something similar, to
push the reset button. The reset button is next to the memory card slot, on the
bottom of your ONE XL. Then turn your ONE XL on.
If this helps you plz rate this. Thank you kindly.

Feb 21, 2009 | Tomtom One XL GPS Receiver

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