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Cannot Update Antivirus

Just bought my e-machine notebook at Christmas - great piece of kit but I cannot update my spy doctor! I try to run a "smart update" & it says theres an error & to try late - no error code given! I have tried bullguard, norton, & AVG - all of which say I am not connected to the internet - which I AM & that I cannot update this antivirus! My son has the same machine, the same windows vista basic & is using the same internet provider as me (he is only upstairs in his room!) & he has installed AVG & getting the updates he needs to keep his Laptop secure! Any help would be appriciated!

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  • Mr PK Feb 16, 2009

    I am using Mccafee antivirus, and I use to update weekly. but sometimes when I try to update it will report as follows, "the system is already running the latest version" what can I do?


    Poloko Kheoane

  • Jarish Castañeda
    Jarish Castañeda May 11, 2010

    Are you able to open your web browsers?

  • wprodgers
    wprodgers May 11, 2010

    a few questions, are you able to access websites via your browser?

    do you know if you have recently installed a program (which is really a virus), called Anti-virus 2008 or Anti-Virus 2009. (Or do you have popups in the bottom right telling you that you have a virus and "Click to install" an anti-virus program?


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  • 85 Answers

Which antivirus u r using

Posted on Jan 27, 2009

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this is definetly a virus or a spyware......i suggest you to use kaspersky internet security just unistall norton and use till date this has highest detection rate of antivirus.....mostly your problem will be solved with just scanning with this antivirus your virus or spyware will be detected.....but i suggest to use spyware doctor software separately for spyware......some spyware will not be detected by kaspersky itself.....but dont worry....if you scan with spyware doctor software....your spyware will be detected 100% by spyware doctor.....but please before scanning using both....please update both kaspersky and spyware doctor software.....otherwise it will not be can use both problem will come......i am a software engineer and i have experience in this.....thats why suggesting this idea.....try this...this will 100% solve your problem....

use the above link to download kaspersky.....for kaspersky you dont need any key...if it is asking for any key....there is an option....activate using trial give that.....then you can update without any problem......

download spyware doctor using above is a rar file....after have to extract it....for extraction it will ask for password....for that you give the that a crack will be there.....there will be to use the crack.....after can update it without any problem......

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Mycomputer, when first turned on reads: "the connection to the spy sweep has been lost or terminated."

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It's your Webroot Spy Sweeper that's having problems - it may be related to your antivirus or firewall (try updating them), or if you're using Vista there's an incompatibility with the automatic update. Some of the possibilities can be found on Webroot's support site -

Start with updating Spy Sweeper to the latest version (by manual update) and then branch out.

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