A friend of mine dropped my camera - much to my annoyance - and now the outer half of the lens is stuck. The camera still functions correctly for viewing pictures, but when in picture taking mode I get a black screen and it tells me to try turning it off and on again, and I do this only to get the same message again and again. I've only had the camera six months.
-   I have had my sony cybershot dcs-w35 for almost a year now, and my son dropped it and now the lens will not open or close- its just stuck half way!!- HELP!!
-   mattymoo30
Oct 10, 2008
-   I am on my 2nd camera in this model DSC-W55 and the lens has stuck on both of them. The first one i owned for 6 months, and this one I have owned for 3 months. After reading numerous posts, I am convinced this camera is cheaply made and poor quality.
-   lhandsen
May 16, 2008
-   same problem .. this happened after dropping it 3 feet into grass !! so frustrating !!!-   Guest
May 15, 2008
-   I have a Cybershot DSC-W55 and the lens stopped opening, there is no message on the screen, just the normal icons-   Guest
Best Solution
posted on Jan 23, 2008
Guest
Rank: Apprentice
Rating: 0%, 0 votes
im 11 and i just got a camera for x-mas and my lil sis dropped and it ddosent work so i tried a tip from here and it just mad eit worst
Solution #2
posted on Aug 19, 2007
Guest
Rank: Apprentice
Rating: 0%, 0 votes
I have just had this problem, my 4 yo tried to use the camera and accidentally let the camera fall to the floor.
I grabbed the lens with my hand and carefully tried to realign the lens. It worked and saved the camera. I hope it works for you.
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