Question about Kenmore 40494 / 40495 / 40499 Electric Single Oven

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Kenmore Electric Range both oven and broiler stop working

Both oven and broiler stop working no code was given help

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  • arthurb906 Jan 31, 2009

    burners work clock works broiler and oven do not,after they are turned on they shut off

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Check the breaker first, then the wiring in the back from the receptacle to the oven. Check to see if the wires in the plug are secure. Then look in the back side of the oven and you will find the wires attached to a connection box. This is where you should find your problem. If not here, your board could be bad. The replacement board is not that expensive. I really think the wiring is the problem since you have neither the top nor the oven working.

Posted on Jan 30, 2009

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Posted on Jan 02, 2017

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My broil HAS NEVER WORKED. top element does not heat up even after the control panel was changed.


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1 Answer

Kenmore electric range model 911.95875790, no heat to either baking and broiler elements.


Hello. I looked carefully at the service manual for your unit--surprisingly, there is no thermal switch inline with the bake/broil elements. Usually, if the bake or broil elements pop, this blows out the thermal switch, killing power to the elements for safety. The main control board can get damaged due to the high current draw during a short-circuit. The part number for the main board is WB27T10008. The overlay(the decorative sticker with the button/names on it) numbers are as follows: almond WB27T10022, black WB27T10023, and white WB27T10021. I hope this helps you!

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Will the oven work without the broiler attached


You could use the oven without the broiler. It is customary that the oven will use the broil element to even out the heat in the oven for better baking but you could use if. it just may not bake evenly. There could be two things that is causing the broil element to stay energized. the control is not shutting down or there is a short to ground in the broil element. Have the broil element tested, it could just need replacing. If it is in the control that is a bigger problem.

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40494 / 40495 / 40499 Electric Single Oven: have a kenmore self cleaning electric range it was...


The F9 code indicates there is a problem with the door lock.

Try disconnecting the power to the range for 10 seconds and reconnecting. Open the oven door and hold the door switch plunger in while you try these things. Put the control into clean for 5 minutes then cancel clean. You must hold the door switch plunger in for the 5 minutes.

Try canceling the clean cycle without putting the control into clean.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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Hi,
Here is a tip that I wrote that will help you with that problem...

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http://www.fixya.com/support/r3663023-oven_not_working_or_oven_not_heating

heatman101

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if lower element tests open with continuity meter then it for sure is bad. i would also check the wire ends that connect to the element and/or the control board, they could have loosened allowing a bad connection and low voltage to elementor burnt off.. most ovens do not use the broil element at all during the bake cycle, only during the broil cycle.. some however do utilize the broil element during baking, but at a lower wattage or something..
best of luck,
ttfn

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2 Answers

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The broiler won't turn off even when you press the "Off/cancel" button? It sounds like the broiler control relay is stuck shut. The F3 code means the oven temperature sensor has failed, this probably happened because the oven got too hot when the broiler was stuck on. There is fail-safe thermal fuse that will blow if the oven gets too hot, so the oven won't melt down but you should leave the unit off so you don't blow the fuse.

To fix the relay, you will have to replace the oven control module. I think this is about $200 and not too hard to replace if you are somewhat handy. The temperature sensor is also serviceable, you can find parts at Appliance Parts Pros on the web. Hopefully you haven't thrown the range out yet, let me know if you need further assistance.

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