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Re: Kenmore 80 Series Washer/Dryer
I HAVE SEEN MOST MARKS COMING FROM THE DRYERS. AS THEY AGE, THE FELT AIR SEALS ON THE DRUM DETERIORATE AND THE CLOTHES GET PINCHED BETWEEN THE DRUM AND THE BULKHEAD AT THE REAR OF THE DRUM. OTHERWISE CHECK THE HOLES IN THE WASHER TUB IF YOU HAVE A PORCALIN ON STEEL TUB IN THE WASHER.
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You will need to check in the first place the water inlet that connects the washer as if the pipes are rusted then it will be bringing to the washer some stains along with the rust . So allow the water to be collected and checked outside and then connected to the washer and checked.
next check on the sides of the tub /drum for any rusted parts or foreign objects that are lodged into the drum.
Finally make sure that the tub is clean, the vents and all the sections connected are brushed off with light vinegar and detergent.
It could be coming from your fabric softner. I know when I use liquid fabric softner I get oily looking stains on clothes. I no longer use liquid softner. I also use Dawn dish soap in my washer. I use Dawn instead of any other stain removers. Dawn dish soap works on everything.
Since this happened from day 1, your water may be the problem. Do you have well water? If so, get a softener system. This will get rid of the iron, which is responsible for rust stains. I really doubt that a new machine would cause rust or grease.
Why didn't you do something five years ago when you first noticed this? It will be much more difficult to get a resolution from the manufacturer after5 years.
I don't think the washer is at fault; the clue is 'Used very little.' I think the rust is originating in the water pipes serving the washer.
The only help there is to run one machine with no clothes in it (wasting water) or putting splitters on the faucets and flushing the lines into a sink or other drain.
To remove rust stains from WHITE (!) clothing and many synthetics, buy a product named 'Whink.' It is available in many drug stores, super markets, etc. in the area where one finds other laundry items.
It is fairly safe to use (with precautions) but keep out of reach of kids.
Better check the fabric softener dispenser because if at any time someone added undiluted softener it gum up and release at a later time especially on whites . The drum of dryer may have rust or paint missing inside or on the back , check this out . If drum is missing paint and wet clothing sets on that area long enough they will create rust .
check the basket of the machine for rust spots on the basket if thats the case the basket should have a 10 year warranty depending on the age marks are either caused from that or the dryer. if its frigidaire the dryer then the front seals probably need to be changed make sure to find out exactly which machine its coming from