Question about Microsoft LifeCam VX-1000 Webcam

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Hi, I have installed a MS LifeCam VX-1000 on my pc but unable to use it as I the person at the other end can not see but I can see him. He asked to have a look at the Tools tab, but I get this 'We are unable to run audio and video set up. What shall I do please?

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  • j_zephir Jan 31, 2009

    Hi, thank you for your suggestion, but it is the audio and video setting that I can not access. Everytime I try, it is the usual message that pops up 'We are unable to run audio and video set up'. It is really frustrating.

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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

Posted on Jan 30, 2009

  • Weldon Dube'
    Weldon Dube' Feb 11, 2009

    When I sent this to you I was hoping you would send this to them so they could setup their Audio & Video as that is where the problem is. Bud

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