Its easy to solve this..
how to solve:
- Make sure your CD ROM drive is properly connected to your computer.
- Double click on your My Computer icon and click on "View system information" under the System Tasks area at the top left hand corner of the window.
- Next, choose the Hardware tab and click on the Device Manager button.
- look through the list for the DVD/CD ROM drives and click on the little plus sign ( + ) to expand it.
If one does, it means that your CD ROM device is connected and that it does have power. If nothing comes up, you may have some internal connection problems with the power and the ribbon cables. To check on this, shut down your computer, remove the two cables that go along with the connectors on the back of the drive and reset them firmly back in. Also, check on the ribbon cable and ensure that it is plugged tightly into the motherboard.
When you have done all of that, restart your computer and try the above directions again (in the device manager). If you still don't have anything listed, your CD ROM drive may be defective. Now, if you have tried all of this and nothing has worked yet, as I said before, it could be a software problem. So, let's go ahead and explore that.
In the device manager listing, right click on the item that appears in the list and choose Properties
. Look in the Device Status
area and see if there an error (could be error code 19, 31, 32, 39 or 41). If this is the case, you won't be able to use the original software for your CD ROM drive, but you could do a search online for your drive's vendor and see if you can download the latest driver software for your particular CD ROM drive. This along with a restart of your computer can solve the problem.
Another thing that may help is the system restore feature that Windows XP offers. Read about system restore here
before you go any further. A system restore can place your computer back to a time when it was working properly. If you can remember the last time you know your CD ROM drive was working right, do a restore for that date. This may solve your "missing drive" issue. With any luck, it will.