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Have you tried settings (top right of your screen) and go into account settings? Failing that, join a free user group thats on FB called 'Make contacting Facebook to complain EASIER', look it up, request to join, you will be accepted. Then post your problem on there and one of the members may be able to help you with a solution. Get your friends to join the group too, the more people the group have the bigger membership and voice we will have to FB to tell them to give us an option to complain/report problems directly to them! Hope this helps :-) Lynn.