My sansa wont work. for some reason it wont show up anywhere on the computer. i can connect it to the computer and it will charge, but it will not let me add songs. it's like the computer cant read the sansa anymore. please help....
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
1 put on hold and hold record button while u turn on (your sansa is now in recovery mode) 2 connect your sansa to your comp via usb cable a box should show up saying the firmware version 3 close the window and disconnect your sansa (it will restart)
if that doesnt fix your problem try this...
1 connect your sansa to comp via usb cable 2 right click start on windows desktop go to explore 3 scroll down to your sansa's drive rifght click it go to properties 4 go to tools tab and click "check now" under error checking will take awhile and will erase your memory on the sansa but it will work again
Your DB might be corrupt. Folow the delete procedure one more time:
Delete Music Files
1) Connect your Sansa to the computer.
2) Select Open device to view files using Windows Explorer on initial
3) Select the place where you want to delete music files from
4) Highlight and delete the music file/s or folder from My Computer\Sansa
e200\...\MUSIC folder. (You can also select from a variety of music
software programs to transfer/synchronize your files).
If that fails, go ahead and update the firmware - it will delete everything, and allow you to start over from scratch among other things.
I never use Windows Media to add music to my sansa... If you want all music to show up click on my computer and then click on the icon for your sansa. there may be a folder that says music but if not it is a hidden folder. if this is so you must go to tools, then folder options, and then the tab that says view. under this will be an option that says hidden files and folders and click show hiden fles and folders and OK. this should allow you to see the music folder. from here on you can just copy and paste all files.
"Safely remove hardware" is a normal function of Windows - it allows you to disconnect your Mp3 player without messing it up (unplugging any mp3 player while it is still "thinking" is the number one reason for mp3 player failure - always be patient with mp3 players, and try to always use the Safely Remove Hardware feature of Windows).
Once you have it in recovery mode, create a file called "sansa.fmt" and put in on "16mb" (Which is what your sansa shows up as in My Computer when it is in recovery mode). Once you have put the file on the "16mb" disconnect the cable and allow the device to restart unlocking it before it boots back up.