Question about Tomtom ONE GPS Receiver

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Tom tom one v1 Loose power connector

I have a tom tom one v1 and I plug it into the car using the cigarette lighter power cord which the tom tom came with.

The problem is that it will work fine for 2 or 3 mins, sometimes even longer and then it will just suddenly go off. I look at the top and the green light is also off. I fiddle with the connector which plugs into the bottom of the tomtom (push it in further most the time, but sometimes push from right to left, back to front etc. The green light then comes back on and I can turn tomtom back on and continue until a further 2 or 3 mins.

Its obvious that the battery doesn’t hold a charge, but why is it not getting a consistent charge, is it the power cable or the connector on the tomtom? Not sure if its related but connecting the tomtom to a computer via usb does not work either.

any advise would be good.

Posted by on

  • swmz Apr 01, 2009

    I have the same problem. The green light will only come on when I pull the pressure on power cord toward myself. I have tried another cord & problem is still the same.

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  • 124 Answers

If the problem exists both when you use the vehicle power connector and the usb cable to your computer, then you have to assume that the problem is with the socket on the One. If it's still in warranty, I would send it back to Tom Tom for repair. Contact customer support for repair information.

The link is as follows:

www.tomtom.com

Posted on Jan 27, 2009

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