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Posted on Jan 02, 2017
SOURCE: Shredder not working
Though I only work with Fellowes shredders this sounds like a paper feed sensor issue. If your unit has a mechanical paper feed sensor you can try to jiggle it in and out to see if any paper may have become jammed behind switch. If the unit has an electronic sensor it may simply need to be cleaned with a Qtip dipped in rubbing alchohol. Sensor is usually located in the center of the paper feed opening.
If neither of these help your paper feed sensor or your pc board has gone bad and you will have to contact your manufacturer for further parts availability.
Posted on Mar 02, 2008
SOURCE: Model: SH9210PL
sensor is dirty. clean the sensor. it is located approx. 3 inches from left side of paper slot, 1 inch below top.
Posted on Feb 22, 2009
Testimonial: "I got this reply long ago & it worked perfectly. I was a new user & obviously did not do every thing necessary to remove it from my question list. "
there are two switches under the cutter area. 1 for sensing when your basket is full, (sometimes these bin-full flaps get stuck in the up position, energizing the switch) and the other is a switch that detects if your basket is installed. fellowes has modified these shredders so many times, that there are alot of different configurations. look for something that resembles a flap under the head and make sure its in the down position. as for the basket sensor, some baskets had 2 projections on the left and right top of basket. one may be broke. if so, you can "cheat" the switch with a screwdriver to see if thats the problem.
Posted on Apr 15, 2009
simply try resetting the machine. unplugging it waiting for about 30 seconds then plugging it back in, also is the unit mounted properly on the unit? It might be one of the gears that is not broken...if you have a warranty now would be a good time to call them as they will fix or replace the part for the unit.
Posted on Apr 15, 2009
Just a FYI: I had the same problem. Nothing appeared jammed. But I took the housing cover off and low and behold the rubber roller that turns the shredders had MELTED to the inside. That's why it wouldn't work. This happened while shredding a single DVD - something I had done effortlessly on numerous occasions. You may want to check to see if the roller melted or if some debris has jammed up inside the unit, like mine did often.
Posted on Jan 08, 2010
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