Question about Brother IntelliFax-2820 Laser Fax

4 Answers

Brother fax 2820

I have a paper jam but cant find the paper

Posted by on

  • 8 more comments 
  • Anonymous Nov 09, 2007

    what is a cassette tray and how can I identify the gray pick up roller

  • Anonymous Mar 13, 2008

    paper jam every time fax is recieved

  • kris111 Apr 15, 2008

    I have this problem quite a bit with my Brother Itellifax 2480C - I have found on occassion just turing it off will solve the issue (while losing the incoming fax) and have also had luck opening the entire top section (not the back cover as instructed by the machine) - the whole piece below the glass, which has led to a reset and no loss of the fax which was being received.....there was no paper jammed ever, fyi...........seems to be an issue with the machine - not thrilled with it.....

  • Anonymous Apr 17, 2008

    how do i remove drum

  • BIG Kk May 01, 2008

    I HAVE FAX 2820 SAYS PAPER JAM IN TRAY ITS LIKE IT WON'T PICK UP PAPER RIGHT IT JAMS EVERY TIME PLEASE HELP CAN'T EVEN USE IT

  • Anonymous Jun 27, 2008

    I HAVE FAX 2820 SAYS PAPER JAM IN TRAY JAMS EVERY TIME PLEASE HELP CAN'T EVEN USE IT



    PAMELA

  • Anonymous Jun 27, 2008

    How do I remove the drum can't even find where it is located please help me



    Pamela

  • biche Jul 13, 2008

    LCD READS: DOCUMENT JAM/CLEAR PAPER JAM FROM SCANNER. HAVE CHECKED AND CLEARED ANY/ALL PAPER. THERE WAS NONE. TURNED-OFF POWER. DID NOT SOLVE PROBLEM. REMOVED TONER/DRUM UNIT. REINSTALLED. DID NOT SOLVE PROBLEM. HAVE PERFORMED ALL TROUBLESHOOTING RECOMMENDATIONS. STILL NO LUCK. PAPER FEEDS ROLLERS STILL CONTINUE TO RUN UNCEASINGLY; AND DO NOT STOP UNTIL LCD WINDOW SCROLLS PROBLEM. CAN YOU HELP?? MUCH THX. BICHE

  • Anonymous Oct 03, 2008

    Brother fax2820 paper keeps jamming in the back.



    1. I check all the sensors

    2. took a part the hole back end of the fax, work fine for a few days and it was back to the same thing jamming in the back.


  • Anonymous Mar 20, 2014

    Brother TN-550, Serial No. U61508A8J603288

×

Ad

4 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Vice President:

    An expert whose answer gotĀ voted for 100 times.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 58 Answers

Out of the lower paper tray when you go to print? Try this, remove the cassette tray and use a water dampened cloth and clean the gray paper pickup roller off. A lot of times this has paper fiber build up that causes the paper not to feed. The printer has a certain timing pattern for when paper should reach a certain sensor, and if it doesn't, then a jam error will occur.

Posted on Jul 19, 2007

Ad

HOW DO I REMOVE DRUM FROM FAX MACHINE

Posted on Jun 10, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I cant print history more than 3 days back? Says it has history set for 50 days? Help brother fax 2820

Posted on Mar 12, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My intellifax 2820 will not powerup is there a fuse or something

Posted on Oct 16, 2008

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Guru Guy
  • 95 Answers

SOURCE: paper jam inside

You may also have a problem with the paper feed (clutch, dirty feed/pick up tires) section, or even a dirty sensor as Jay mentioned. A sensor in modern office equipment is generally a photo sensor, which means it shoots light from one side to be detected on the other side of it. If it's dirty, it will give you a flase reading. Try cleaning the tires that pick up the paer from the tray (don't force them down if they won't rotate easily) with mild soap and water on a rag, and also try fresh paper. Sometimes if paper has been sitting for a while, or in damp conditions, it will pick up moisture and give you paper feed problems... which is what it sounds like you are having. Sounds like the paper may need even be making it to the sensor in the 1st place if it on comes out of the tray 1/2 an inch. Good luck

Posted on Dec 27, 2007

  • 329 Answers

SOURCE: paper jams continue to occur on brother fax 2820

Depends on the location of the jam is. Feed wheels need cleaning, clean with windex. or and most likely you have a bad drum unit,

Posted on Aug 28, 2008

  • 1 Answer

SOURCE: Brother Intellifax 2820 JAMMED

Clean the rollers, but also check the drum/toner. at the front there is a peice that breaks on occasion that will cause a jam.

Posted on Dec 17, 2008

  • 46 Answers

SOURCE: REPEATED REAR PAPER JAMS-BROTHER INTELLIFAX 2820

Try making prints or copies with the rear door open. If it does not jam your fixing unit (hot area) is functioning properly. With the rear door closed try again making copies or prints. If it jams it's most likely the exit rollers acting up.

1. I've seen the exit sensor break on these units and sometimes the drive gears wear and do not feed properly.
2. If using after market toner or refills this may also coat the exit roller with a film which prevents the exit rollers from feeding parper out by reducing the friction of theses rollers. Clean with fantastic untill cloth does not turn black.

Posted on Sep 03, 2009

  • 121 Answers

SOURCE: Brother 2820 laser fax machine-

Somewhere very close to where the paper feeds into the machine, you should be able to find a little piece of rubber. This is the separation pad (sometimes it's made of cork). Clean that, and you should start working again. If it works, then you'll eventually need to replace the sep pad, as cleaning is a temporary fix. You can buy that and the feed roller (they should be replaced together) here:
http://www.precisionroller.com/kits-for-brother-dcp7020/products.html?src=gbps

Posted on Aug 23, 2010

Testimonial: "Thank you for the feedback. We have cleaned the seperation pad as well as the pick up rollers. Lot of dust particles were found on the pickup pad."

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I AM RECEIVING PAPER JAM AT MY BROTHERS INTELLIFAX-2820 THERE IS NO PAPER JAM AT ALL( I CHECKED IT COMPLETELY). AND FAX MACHINE KEEPS RUNING UNTIL I PUSH THE STOP KEY AND GIVES THE PAPER JAM MESSAGE.


Where is the paper jam?Jou can take the cartridge out and look if the sensor actuator is in it's plase.if you open the back door look for small pease of paper that might stay behind or a paper that did not go through otherwise take the paper tray out and look in the botom of the machine for sensors or peases of paper

Jun 13, 2011 | Brother IntelliFax-2820 Laser Fax

2 Answers

Fax machine 2820 not working at all - just beeps no matter what button is pushed


check paper ....!! or ribbon toner is it inserted properly
hope if it helps

Apr 04, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

Jammed paper


There are 3 places to check for jammed paper.

Turn off the fax machine, then remove the tray and open the back cover, and open the front cover to remove the drum and toner (cartridge) and look inside machine.

After you find the jammed paper put the cartridge and tray back in machine and close all the covers.

Error message should go away.

Apr 06, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother 2820 constant paper jams


Most likely the fuser is worn out, and needs replacement

Jun 02, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

We havet he brother inteli fax 2820. teh paper keeps jamming when it is tryong to feed through. We replaced the drum and we are still having the problem. IT wont feed any paper through without jamming


IF YOU ARE HANDY, WHEN YOU OPEN THE FRONT COVER YOU WILL SEE THE FUSER SECTION IT SAYS VERY HOT ON THE COVER IT COMES OUT WITH 2 SCREWS THERE MAY BE PAPER IN SIDE HOLDING DOWN A SENSOR. GOOD LUCK BROTHER SR TECH

Feb 03, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Paper jams continue to occur on brother fax 2820


Depends on the location of the jam is. Feed wheels need cleaning, clean with windex. or and most likely you have a bad drum unit,

Jul 28, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother fax machine Fax-2820 MFC-7225N


Hi. Open the document control panel and look in with a flashlight and see if the jam switch is stuck. also look for a small piece of paper that might be stuck in there. The jam is in where you put documents in to fax out. Lawrence

May 08, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother MFC 3240C Paper Jam Error Message


If it is not resetting then either there is still something on a sensor or you did something to a sensor by accident.

here is the manual

http://www.retrevo.com/s/brother+2820+fax++manual

Nov 21, 2007 | Brother IntelliFax-2820 Laser Fax

Not finding what you are looking for?
Brother IntelliFax-2820 Laser Fax Logo

2,778 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Victorman
Victorman

Level 3 Expert

846 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...