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i can send out faxes and they recieve them but when they send me a fax it comes up blank
Problem for Brother IntelliFax-2820 Plain Paper Laser Fax
Brother fax 2820
Same Problem
Oct 03, 2008
- Brother fax2820 paper keeps jamming in the back.- I check all the sensors
- took a part the hole back end of the fax, work fine for a few days and it was back to the same thing jamming in the back.
Jul 13, 2008
- LCD READS: DOCUMENT JAM/CLEAR PAPER JAM FROM SCANNER. HAVE CHECKED AND CLEARED ANY/ALL PAPER. THERE WAS NONE. TURNED-OFF POWER. DID NOT SOLVE PROBLEM. REMOVED TONER/DRUM UNIT. REINSTALLED. DID NOT SOLVE PROBLEM. HAVE PERFORMED ALL TROUBLESHOOTING RECOMMENDATIONS. STILL NO LUCK. PAPER FEEDS ROLLERS STILL CONTINUE TO RUN UNCEASINGLY; AND DO NOT STOP UNTIL LCD WINDOW SCROLLS PROBLEM. CAN YOU HELP?? MUCH THX. BICHE- bicheJun 27, 2008
- How do I remove the drum can't even find where it is located please help mePamela- Guest
Jun 27, 2008
- I HAVE FAX 2820 SAYS PAPER JAM IN TRAY JAMS EVERY TIME PLEASE HELP CAN'T EVEN USE ITPAMELA- Guest
May 01, 2008
- I HAVE FAX 2820 SAYS PAPER JAM IN TRAY ITS LIKE IT WON'T PICK UP PAPER RIGHT IT JAMS EVERY TIME PLEASE HELP CAN'T EVEN USE IT- BIG KkBest Solution
posted on Jul 19, 2007
Out of the lower paper tray when you go to print? Try this, remove the cassette tray and use a water dampened cloth and clean the gray paper pickup roller off. A lot of times this has paper fiber build up that causes the paper not to feed. The printer has a certain timing pattern for when paper should reach a certain sensor, and if it doesn't, then a jam error will occur.
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9 Other Users Have The Same Problem - Continued
Comment by Guest, posted on Apr 17, 2008
how do i remove drum
Comment by kris111, posted on Apr 15, 2008
I have this problem quite a bit with my Brother Itellifax 2480C - I have found on occassion just turing it off will solve the issue (while losing the incoming fax) and have also had luck opening the entire top section (not the back cover as instructed by the machine) - the whole piece below the glass, which has led to a reset and no loss of the fax which was being received.....there was no paper jammed ever, fyi...........seems to be an issue with the machine - not thrilled with it.....
Comment by Guest, posted on Mar 13, 2008
paper jam every time fax is recieved
Comment by Guest, posted on Nov 09, 2007
what is a cassette tray and how can I identify the gray pick up roller
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