Question about Tomtom ONE GPS Receiver

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The screen will not switch on

I think the battery is charged but I cannot be sure the in car charger was working. I have driven with it plugged in but I do not know if the system was switched on or not.

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  • Roberta Smith
    Roberta Smith May 11, 2010

    plug it into the car and try and turn it on

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  • 124 Answers

If you plug your Tom Tom into your home computer, you should be able to tell if it's going to turn on. It will charge, plugged in to your computer. If it works that way, you can suspect your lighter/utility plu in the vehicle.

Posted on Jan 27, 2009

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My magellan Roadmate 5220-LM powers on but will not go past the first screen. I have tried to use the reset button but it still will not work


Hello Liz, You may have two problems. If your unit is several years old, the battery may need to be replaced. First charge the battery overnight. To get the screen unfrozen , you need to remove the screws on the back, open the case, and unplug the white battery connection . Reconnect the battery connection after a few seconds. If this works, it is usually a temporary fix . Either your battery does not hold a charge or your charger connection is poor at best and can not deliver a full charge to the battery. It could be both.

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My Garmin Nuvi 265W Won't turn on


Lets put the battery issue aside for the moment. A Nuvi should power up as soon as the charger is plugged into it. It will turn on even if the battery has been removed. Of course, once you remove the charger, the unit will die immediately because the battery has been removed.

The first thing I would suggest doing is trying a reset. There are 2 ways to reset a Nuvi 2xx or 2xxW.

On some units (earlier versions), there is a flap on the bottom of the unit that you press in momentarily to reset the unit. There will be a label on the bottom with the units serial number and the word "reset" on the label.

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More information can be found here:

http://www.sharc.net/discus/messages/6/313.html?1338221806

http://www.sharc.net/gps_battery_repair.htm
http://www.sharc.net/gps_charger_repair.htm

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Is not coming on when plugging in to car, not


Hello there,
The problem with the device is the battery is dead and the charger is not charging it. that is why it is not turning on and, that also is the reason the reset button is not working.
The causes of this problem could be either, the battery is bad, the charger could be bad or the connection port on the device might have gone bad.
You need to run a check on all of these components to be sure of where the problem is from and how to solve the problem.
To run a test on the battery, try to insert the battery into another device and try to charge to see if will get charged. Leave it for a while as the battery is drained and need to be charged for a while before it holds a charge. If it charges, then the battery is okay, but if it does not hold a charge, then it means the battery is bad and need to be replaced.
Now test the charger. by connecting the charger to some other device to see if the charger will charge the device, if it does not charge the device, then it means the charger is bad and need to be replaced. But if it works, then it means the problem is not from the charger.
Finally, test the connection port by trying to use another battery and charger on the device, if it does not charge, then it means the connection port on the gps is bad and need to be replaced.
Hope this information was helpful to you. Goodluck Elect_Comp

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- Jim
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3 Answers

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Sounds like you both have a battery problem. I experienced a similar problem when trying to charge via the USB-cable connected to my computer.
Ended up buying an original charger (expensive) and the charging went smooth.
The car charger should in any case work fine, so probably your battery is not very healthy.

Try holding your finger on the battery symbol for about 10 sec. The unit will then switch to a technical page. There you can observe the battery and charging voltage. When I plug in my computer USB-cable, I read around 4,4V and that is not sufficient for charging my battery.
When connected to the original charger, this voltage rises to about 5V which gives a nice charge. When unplugging charger, the unit displays the battery capacity. If the charging voltage is OK, but battery capacity drops quickly after you unplug charger cable, the battery is probably bad. (Of course you have to charge is for some time) I think around 4V battery voltage give 100% capacity. 3,9V gives about 90% capacity.
This will not solve your problem, but can give you an idea about what is wrong.
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Don't forget to turn off the nüvi before unplugging."

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