Question about Xerox WorkCentre XD125F All-In-One Laser Printer

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Workcentre XD125F I have a workcentre XD125F that is clicking and leaving smudges on the front side of the paper when I print. When I remove the ink cartridge and drum to see what's up, there is a pile of ink at the front side (close to the door). When I clean it out, it just reappears when I print again. There is also an almost growl when it prints. I seem to remember this happening one other time and called for support at Xerox. I want to say I had to empty something, but I can't remember for sure. My warranty/help line time is up. Any help would be greatly appreciated. I also checked the drum and it says there are still 5,076 copies left on it.

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  • millerfam805 Jan 27, 2009

    Is the ink reservoir on the end of the toner cartridge?

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Waste ink reservoir is probably full. Needs to be emptied.
Hope this helps. Bud

Posted on Jan 27, 2009

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Have a jam error. paper folds in front of print roll


Start a print from tray 1/manual feed and just as the trailing edge of paper is entering the machine; quickly open it to stop print and take out the cartridge and look at the drum and the paper underneath. If the issue is there at that point then it would point to the cartridge. If not then it is in the fuser area.



Mar 31, 2011 | Xerox WorkCentre XD125F All-In-One Laser...

1 Answer

I have a xerox workcentre XL2130. It had a bad paper jam. I cleared it - now it has an error code E4. I've turned it off and on - hit the clear button - nothing is clearing it? Help! Thanks, Stacia


YOU STILL HAVE A PROBLEM IN THE PAPER PATH...

DOWNLOAD THE USER MANUAL

Clearing the Paper Path
- E-1, E-2, E-3, E-4, E-5
When a paper misfeed occurs the red misfeed indicator flashes
on the WorkCentre diagram, and an E status code will flash in
the Display Window. Paper misfeeds may occur in the areas
shown below. Follow the steps below to locate and clear the
misfeed.
Note: Ensure that the alternate paper tray is lowered
(XL2140df only).
Caution: Do not touch the shiny drum cartridge surface.
Scratches or smudges will result in poor copy quality.
Do not remove paper through the bypass. Unfused toner may
adhere in the area, resulting in smudged copies.
E-1
Steps 1-2 for XL2140df only
1. Lower the right Side Tray 2 Access Door.
2. Remove the misfed paper.
3. Close the Access Door.
If paper cannot be removed, open drawer (2) clear misfed paper.
4. Close the Side Cover.
E-2
1. Press the Release Latch to open the Side Cover.
Exit Area
Paper Feed Area
Fuser Area
Side Cover
35
- E-1, E-2, E-3, E-4, E-5 (continued)
Caution: Do not touch the shiny Drum Cartridge surface.
Scratches or smudges will result in poor copy quality.
2. Carefully remove the misfed paper in the direction shown.
If paper cannot be reached, open the paper trays and remove
misfed paper.
E-3
Fuser Area
Warning: The fuser area is hot. Take care when removing
paper from the fuser area.
Note: Ensure that the Alternate Paper Tray is lowered
(XL2140df only).
1. Press the Release Lever to open the Side Cover.
2. Pull down on the fuser lever.
• This will release pressure on the paper.
Caution: Do not pull paper up through the fusing unit. Unfused toner
may adhere in the area, resulting in smudged copies.
3. Remove the sheet of paper in the direction shown.
4. Close the Side Cover.
E-4 and E-5 (2-sided Reverse Copy XL2140df only)
Exit Area
1. Pull down on the fuser lever.
• This will release pressure on the paper.
2. Gently pull the paper out through the exit area.
36
- E-1, E-2, E-3, E-4, E-5 (continued)
3. If not accessible, turn the knob in the direction of the arrow
to move the paper to the exit area.
4. Gently pull the paper out through the exit area.

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3 Answers

Black smudges down left side of page


How do I clean white or black spots on printed documents? Description: First make 10 to 15 copies of a blank, white sheet of paper.
If you still see the spots on printed documents after making multiple copies, clean the drum unit as follows:

  1. Remove the drum unit and toner cartridge assembly, and then remove the toner cartridge from the drum unit.
  2. Position the print sample in front of the drum unit so you will know the exact position on the drum that is causing the poor print.
  3. all-ug-19.gif
  4. Turn the black gear on the drum as you check the surface of the OPC drum.
    The OPC drum is photosensitive so do not touch it with your fingers.
  5. all-ug-20.gif
  6. When you find the substance on the drum surface that matches the print sample, gently dab the surface of the OPC drum with a cotton swab that is lightly dampened with isopropyl alcohol.
  7. Note
      • Do not use a scrubbing or wiping motion because this might damage the drum.
        all-ug-21.gif
      • Do not try to clean the surface of the OPC drum with a sharp object, such as a ball-point pen, because this might cause permanent damage to the drum unit.
  8. If the print quality still has not improved you need to install a new drum.

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1 Answer

Xerox WorkCentre XD125F- need manual


You can get the spec sheet and the user's guide as PDFs here:
http://www.support.xerox.com/go/results.asp?prodID=XD125f&Xlang=en_US&Xcntry=USA&Xtype=docs&prodName=WorkCentre%20XD125f%20Digital%20Copier%20-%20Laser%20Printer
The spec sheet has the toner cartridge and drum cartridge part numbers (listed as Supplies)

Toner Cartridge 6R914;
Drum Cartridge 13R551

When copier has printed about 18,000 pages the J2 drum cartridge light will come on. The unit will print about another 1,000 pages before the unit stops working until the drum cartridge is replaced.

I hope this helps.

Cindy Wells

Apr 14, 2010 | Xerox WorkCentre XD125F All-In-One Laser...

2 Answers

I have a Xerox XD125F Workcentre. The J2 toner


1. turn off XD125f
2. Turn on
3. within 4 seconds press, clear, auto, clear, auto. LED Should go blank,
if not try again
4. use copy quantity keys to enter 24, then push start
5. Again use copy quantity keys to enter 7, then push start
6. turn off
when you restart the cartridge count will be set to zero

I have done this twice and never replaced the drum cartridge.

Jul 24, 2009 | Xerox Printers & Copiers

1 Answer

Xerox WorkCentre XD125F 'P' appears when I try to print...


This printer is very dumb, you have to tell it from which tray to feed. change on the operating panel or in printer properties.

Jan 25, 2009 | Xerox WorkCentre XD125F All-In-One Laser...

1 Answer

Ink smudges on printed page.


I had the same problem when i refilled my cartridge. All I did to solve it was this: I removed the cartridge from the printer and cleaned the green cylinder with a very soft cloth. There is a cogwheel on both sides of the cylinder, so you can move the cylinder by turning the cogwheel. On my cartridge there were a few, hard ink-spots, i had to rub a little to wipe them off. When I removed them, the problem was solved.

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1 Answer

Blue color smears on every page


If you're still getting smudges, there must still be a label or part of a label either on one of the image drums or the transfer belt, i've found in the past it somethings gets stuck inside the unit on the cleaning blade. What i suggest is you run a print and open the front door at the paper travels along the transfer belt, look at all the image drums and see if you can see the smudge on one of them, if so the problem is caused by that cartridge if not it's in the transfer belt somewhere. You may need to try stopping the printer a few times and if the problem is in one of the cartridges, you will mst likely have to replace it, as with the transfer belt if you think that's causing the problem it's easier to remove it and rotate the belt manually.

Please note the image drums and the transfer belt are all light sensative

Sep 02, 2008 | HP Color LaserJet 2600n Printer

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Dirty Edges


I'm sorry to tell you, this is likely a drum issue.

You probably need to have a certified engineer examine the machine.

Have you tried speaking with the local service center to see if they have experienced similar issues? It might be free information.

Erik.

May 13, 2008 | Xerox WorkCentre XD120F Laser Printer

1 Answer

WEAK COPIES ON XEROX COPIER


You need to 1 remove the glass and clean the mirrors, lens and bottom side of the glass.
Also, remove the toner and drum cartridge, use a flash light. On the left side you will see a "window" about 5/16th of an inch in height, and probably 5 or 6 inches wide. That is the laser window, it is probably pretty dirty. You may have to use a Q tip or a soft cloth, dampened with some glass cleaner, and clean that window well.
If the optics, and laser are dirty , hazy, the copies will be light and streaky. The drum may be bad. Also, on the right hand door, Look just above the rollers, there will be an opening, it has a small clear plastic guide, then open with a hair fine wire running through it. Take a Q tip dampened with some alcohol, and carefully clean that wire. You can apply light pressure to clean it, just don't get forceful, it does not take a lot of pressure to clean that wire. That wire is responsible for "transferring" the ink from the drum to the paper.
If you clean all 3, Optics, Laser window and transfer wire, I think you will be very very pleased with your copy and or print quality. That should restore it very well.

Apr 02, 2008 | Xerox WorkCentre XD125F All-In-One Laser...

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