Question about Bose 3 2 1 GSX System

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Dvd keeps saying "format upsupported" for all movies

The system has worked fine for a few years. All of a sudden I can't play any movies... and it keeps giving me an error message of "system unsupported"

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Get the free upgrade CD from BOSE and it will solve most of the problems when the program is loaded.

Posted on Feb 11, 2009

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I don't understand your problem.
Is it the TV or is it the DVD? You say you tried other dvds and the problem is still there. Looks like the TV is the problem. Sometimes it's hard to help people when they only mention on screen issues. How can first DVD say 'incorrect disk' and then another dvd, and another still say 'incorrect disk'? It just doesn't seem to make sense. Is the contents on the disk a computer recorded movie, film or home movie? If so, you have to record the film on the disk with a format that accept the DVD. Could the DVD be a Blu-Ray, can it play a number of video formats, DVD, DivX, KviD DVD, etc.? Try first with a purchased movie DVD disc, if it doesn't work, then the DVD is faulty. DVD players these days are meant to play a wide range of video format, including CD discs. If you have an old DVD player, you may not play latest discs. But if the DVD is incorporated with the TV, then you have to insert a new movie and see if it plays. Go to an appliance or TV DVD store and talk to them. Or you can purchase a new movie and insert it in. If it doesn't work, you can always return it. As you said, you've tried different DVDs, sounds like it is a separate DVD player. If so, try other movie discs. I get the same warning only when I insert discs with movies I recorded on my computer, such as Pinnacle video editor.

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Is my DVD burner to blame for this problem?


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Call Bose and they will send you an update CD to update the firmware of the CD/DVD player. I had a problem where a few of my new movies would not play at all. They sent me an update, no more issues. If you're a registered owner, they will send update CDs frequently, be sure you're registered as well.

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TOSHIBA HDDVD PLAYER A20


I have a problem like this but mine will play regular dvd's
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gene
mrjazz1959@gmail.com

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