Question about Epson ACULASER CX11NF All-In-One Printer

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Auto doc feed not working on Epson Aculaser cx11nf printer

The printer does seem to even recognize that it has an ADF. Unfortunately the book does give much info on what the problem might be. I tried unlugging and replugging the connections but to no avail.
It seems the adf died completely.

Please advise if you have a solution. Thanks.

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  • Andy Bell
    Andy Bell Feb 03, 2009

    doc feeder initialises but does not recognise it fitted or feed paper



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You stated that the printer doesn't recognize the ADF.

Can you scan with the flat bed scanner ?

As for the ADF, first thing to check is the the External Plug from the ADF to the Scanner.
You have already done this.

Only one other thing.

The external ADF cable feeds from a small circuit board inside the ADF to the Scanner then from inside the Scanner to a socket inside the printer on the Main Logic pcb (ESS) which is located down on the left side behind the small door.

If this cable is partially or completely unplugged from the ESS Main Logic pcb then the printer wouldn't recognize the ADF.

However, this is unlikely to be the problem, UNLESS the printer has been recently serviced and the covers removed. Then this cable could have been moved or partially unplugged.

This internal cable (FFC) is not easy to access. The small, left side door is held by a Phillips screw if you remove the door you can see the Flexible Flat Cables (FFC) up at the top (3 different cables & each is different size). Seeing them and removing/reinserting them are 2 different things.

Also behind the Smaall Door is the optional Ethernet card.

These cables are very fragile, they insert into a special socket with a "press down" sleeve to hold them in place. These cables can be damaged very easily if not handled with some care.

Auto doc feed not working on Epson Aculaser cx11nf - moz-screenshot.jpgmoAuto doc feed not working on Epson Aculaser cx11nf - moz-screenshot-2.jpgclass=moz-screenshot-2.jpgTo gain easier access to the cables, the left side of the printer must be removed and this isn't as easy as one might think.

Beyond the above, the official fix is to replace the ADF and/or the (ESS) Main Logic Board.

You might could buy a new CX11NF for what that costs !

If the CX11NF operates ok in all other respects, especially the flat bed scanner, I would just use it as it is.

Good Luck !

Posted on Feb 12, 2009

  • epsinopin
    epsinopin Feb 12, 2009

    Correction: I stated that behind the Small Door was the Ethernet Bd. What I meant to say was "behind the Small Door is the FAX Module".



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