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Xv-21 Neato keep giving error message of "Brush Stuck"

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My neato signature xv says the brush is stuck. I have removed the ends and and there is nothing in the brush. The brush moves freely in the housing. It has been repaired twice for the same problem


Have you checked the belt to see if there is any damage, or if it has come loose? There is diagnostic software created by a Neato user that is available for download at robotreviews [dot] com - in the Neato forum. With this software (which runs on a PC while connected to the Neato via USB cable) you may be able to find the root cause.

Mar 01, 2017 | Neato Vacuums

1 Answer

MY NEATO VACUM , IS SAYING SOMETHING IS STUCK IN BRUSH CLEAN ! I CLEANED IT BUT STILL SAY IT STOP,


The bearings are dirty so heating up and waking the voice alert. Take out the brush and scrub the part it sits in. It'll be packed with something nasty. Rouge fishing .inexpensive wrapped in there will burn away the plastic seating. Keep your equipment clean and it will perform and last much longer

Feb 01, 2017 | Neato Vacuums

2 Answers

My Neato XV-12 runs for only a few seconds and stop. The message says, please dust me off I cant see. I have dust and cleaned my neato and it still says the same thing. How do I fix this problem?


Hi Guys
I've fully dismantled my Neato XV-21 to locate the source of the "can't see" problem. (And also replaced a tight wheel Motor causing a "something is caught in my right wheel" message)
There several screws underneath the Neato XV-21 that must be undone to allow the top to be separated. A bit of a pain just to get into the visual sensor area. But not too hard with an electric screwdriver.
There is a Laser device & a Photo sensor mounted to a black plastic rotating wheel which is covered by a black cap with 2 holes in it. One hole for laser beam to exit & one to pick up return laser light return data. They are both rotated by a motor & pulley via a rubber "o" ring which could slip, break or get hairs caught in it.
These could be the source of problems. Once mine was cleaned & checked I had no more problems. Then the wheel motor got tight. Replacing the motor fixed the problem. This requires hoping the Motor Gear Box assembly out by poping the pivot shaft out of it's plastic holder. Then disconnect the spring & cable connector. But you bust be prepared to carefully remove the magnet off the motor shaft (vice & 2 flat blade screw drivers) then unsolder the small PCB at 2 points. With practice (twice) I can now replace a motor in 20-30 minutes.
Hope this Helps some Neato Users out there
Cheers
Trevor

neato-xv-12-runs-only-few-seconds-stop-qnpe3nojpvl4vx0tieerofmg-2-0.png Wheel Motors Here
Wheel and brush motor for Neato XV 11 XV 12 XV 14 XV 15 XV 21 XV Signature...

Apr 05, 2015 | Neato Robotics XV-12 Vacuum System - White

1 Answer

GET AN XV-21 FROM GOING HAYWIRE IN CORNERS


I suggest you remove power from the unit completely, including disconnecing the batteries. Reconnect and voila!

Feb 23, 2015 | Neato XV-21 Pet & Allergy Automatic Vacuum...

1 Answer

My neato is showing a message :my vision was blocked. please press ok (3000). How do I fix this?


Dust off your drop sensors. Using a cotton swab, clean the two drop
sensor windows on the bottom of your Neato Vacuum. Power cycle the unit, removing the batteries if necessary. You should be good to go.

Sep 26, 2014 | Neato XV-21 Pet & Allergy Automatic Vacuum...

3 Answers

Green light but won't start


Here is a video showing a quick temporary fix and the full fix showing the change of all the electrolytic capacitors.

Jun 14, 2014 | Neato 945-0041 XV-21 Robotic Vacuum...

1 Answer

My XV 11 Vacuum keeps on bringing up the message " My vacuum is stuck"


This message generally means that the beater/brush bar is not turning. Try rotating the beater/brush bar manually to see if it can turn freely. If not, you will need to remove the beater/brush bar and ensure that it is clean; that the orange end caps on the brush are free of hair and dirt, and that the bar housing area is free of obstructions.

Note, when I said "beater/brush", it could be either/or, depending on whether you're using the "standard" beater bar, or the upgraded pet brush.

May 31, 2014 | Neato XV11 Vacuum

1 Answer

Where can i buy replacement side brushes on line for x500 robot vacuum


Try a site called www.ereplacementparts.com. They carry parts for stuff I never heard of.

Nov 12, 2013 | Neato Robotics Neato XV-21 Pet & Allergy...

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